Sophia Schultz
Northampton
Summary
Offering strong communication and organizational skills, eager to learn and develop said skills in a new environment. The ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in a multitude of roles. Stresses the importance of professionalism, punctuality, and eagerness to succeed as an individual and team member.
Overview
4
4
years of professional experience
Work History
Cashier/Associate
Giant Food Stores
07.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Responded to customer requests for products, services, and company information.
- Participated in training programs to enhance product knowledge and customer service skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier/Associate
Something Fishy: Saltwater Aquarium Superstore
05.2021 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Business Administration - Business Administration
Northampton Community College
Bethlehem, PA06.2026
High School Diploma -
Northampton Area High School
Northampton, PA06.2022
Skills
- Work ethic and integrity
- Customer assistance
- Cash handling
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Patience and empathy
Timeline
Cashier/Associate
Giant Food Stores
07.2023 - Current
Cashier/Associate
Something Fishy: Saltwater Aquarium Superstore
05.2021 - 12.2022
Associate of Business Administration - Business Administration
Northampton Community College
High School Diploma -
Northampton Area High School
Similar Profiles
Sara PlantSara Plant
Associate at Giant Food StoresAssociate at Giant Food Stores
Nicholas KelloggNicholas Kellogg
Store Associate at Giant Food StoresStore Associate at Giant Food Stores
Madeline JanisMadeline Janis
Giant Direct Shopper at Giant Food StoresGiant Direct Shopper at Giant Food Stores