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Hi, I’m
Sophia Shewfelt
Los Angeles,CA
Summary
Dynamic and results-driven professional with a proven track record in HR assistance, administrative support, and customer service. Adept at streamlining management systems and delivering top-notch staff support. Seeking a challenging opportunity to leverage diverse skills in HR, administration, and customer service to drive operational excellence.
Overview
9
years of professional experience
Work History
Aviva Family and Children’s ServicesLos Angeles, CA
HR Assistant – Human Resources
09.2023 - 11.2023
Job overview
- Organized and managed personnel files for 40 plus employees, ensuring all necessary documents were accurately maintained
- Facilitated onboarding process by efficiently setting up 5-7 new hires in Paycom and assembling comprehensive new hire packets
- Conducted regular checks for all employees to ensure compliance with work restrictions for all employees.
Ralph’s GroceryLos Angeles, CA
Courtesy Clerk
05.2019 - 08.2019
Job overview
- Provided exceptional customer service by addressing customer inquiries and needs promptly.
- Utilized efficient inventory management techniques, ensuring accurate and swift retrieval of items, contributing to 10% reduction in customer waiting time.
- Demonstrated excellent product knowledge, answering questions and providing recommendations.
Provident Title CompanyLos Angeles, CA
Clerical Assistant
05.2016 - 08.2017
Job overview
- Implemented new filing system, streamlining access to essential documents.
- Conducted regular audits to ensure accuracy and compliance with filing standards, resulting in 10% reduction in retrieval time.
- Collaborated with team members to develop standardized filing protocol, enhancing overall workflow and productivity.
Wilshire Escrow CompanyLos Angeles, CA
Receptionist and Administrative Assistant
05.2015 - 08.2015
Job overview
- Implemented comprehensive record filing system for 20-50 files continuously, enhancing document organization and accessibility.
- Managed high-volume multi-line phone system for all 16 employees, effectively directing 20-40 calls and relaying messages promptly.
- Provided essential information to visitors, offering guidance and assistance with company details.
Education
University of California SacramentoSacramento, CA
Bachelor of Arts from Asian Studies, Korea, Arts
05.2022
Santa Monica CollegeSanta Monica, CA
Associate of Arts
06.2019
Immaculate Heart High SchoolLos Angeles, CA
High School Diploma
06.2016
Skills
- Administrative Support
- Database Management
- Customer Service
- Microsoft Office Proficiency
- Strong Organizational Skills
- Excellent Communication Abilities
Languages
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Timeline
HR Assistant – Human Resources
Aviva Family and Children’s Services
09.2023 - 11.2023
Courtesy Clerk
Ralph’s Grocery
05.2019 - 08.2019
Clerical Assistant
Provident Title Company
05.2016 - 08.2017
Receptionist and Administrative Assistant
Wilshire Escrow Company
05.2015 - 08.2015
University of California Sacramento
Bachelor of Arts from Asian Studies, Korea, Arts
Santa Monica College
Associate of Arts
Immaculate Heart High School
High School Diploma
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