Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophia Silva

Queens,NY

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Family Business
New York, NY
04.2015 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.

Assistant

Doctors Office
02.2023 - 02.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Assisted in cleaning the office and maintaining a clean enviroment

Front Desk

Clinic
04.2023 - 01.2024
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
  • Developed strong rapport with regular guests, fostering loyalty and repeat business.
  • Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
  • Managed reservations system effectively, minimizing mix-ups and overbookings.

Education

Bachelor of Science - Biology

St. Johns University
New York, NY
05.2024

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration
  • Workload Management
  • File and Record Keeping
  • Schedule and calendar management
  • File Management
  • Document Preparation
  • Meeting Scheduling

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional

Timeline

Front Desk

Clinic
04.2023 - 01.2024

Assistant

Doctors Office
02.2023 - 02.2024

Front Desk Receptionist

Family Business
04.2015 - Current

Bachelor of Science - Biology

St. Johns University

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Sophia Silva