Sophia Singleton
Tampa,FL
Summary
Driven and adept, I worked hard as a Video Interpreter Apprentice at Purple, enhancing quality assurance and interpreting complex topics with precision. At Starbucks, I boosted customer loyalty through exceptional service and communication. Skilled in teamwork, collaboration, and customer support, I seamlessly incorporate feedback to elevate team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Video Interpreter Apprentice
Purple
Tampa, FL
02.2024 - Current
- Monitored own performance to ensure quality assurance was maintained throughout all assignments.
- Employed techniques to increase accuracy when interpreting complex concepts or topics.
- Identified the needs of customers promptly and efficiently.
Barista
Starbucks
Tampa, FL
12.2020 - Current
- Trained new employees, sharing knowledge and expertise of coffee, teas, and merchandise
- Elevated customer loyalty by using strong communication abilities to resolve customer problems
Education
Bachelor of Arts - ASL Interpreting And Deaf Studies
University of South Florida
Tampa, FL05.2023
Skills
- Teamwork and collaboration
- Feedback incorporation
- Customer service and support
Timeline
Video Interpreter Apprentice
Purple
02.2024 - Current
Barista
Starbucks
12.2020 - Current
Bachelor of Arts - ASL Interpreting And Deaf Studies
University of South Florida
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