Sophia Smith
Coronado,CA
Summary
- Dedicated and adaptable professional with experience at Little Frenchie, supporting daily operations through strong customer service, conflict resolution, and attention to detail.
- Recognized for being friendly, responsible, and organized with a strong work ethic and a genuine desire to contribute.
- Skilled in multitasking, managing reservations, and maintaining a clean, welcoming space.
- Hands-on experience in childcare, particularly with infants and toddlers, providing dependable care rooted in kindness and trust.
- Focused on fostering positive environments for guests, families, and children, and consistently delivering service with heart and reliability.
Overview
3
3
years of professional experience
Work History
Babysitter
Leah Stephans
San Diego, CA
01.2022 - Current
- Established trust with parents and children through consistent communication.
- Ensured children's safety and well-being through constant monitoring.
- Dressed children and changed diapers as needed.
- Maintained structured schedules by managing sleep times and meal routines.
- Engaged children with games and physical books, minimizing screen time.
- Anticipated potential issues using problem-solving skills to prevent accidents.
Restaurant Hostess
Little Frenchie
Coronado, CA
09.2023 - 07.2024
- Collected reservation details and communicated updates to guests via mobile or in person.
- Escorted guests to seating area, provided menus, and highlighted daily specials.
- Performed opening and closing duties, including restocking supplies and cleaning work areas.
- Scheduled reservations and informed servers of large groups for advance preparation.
- Engaged customers through effective interpersonal skills to enhance dining experience.
- Assigned seating based on customer preferences and restaurant policies.
- Monitored guest seating and availability using computer-based reservation software.
- Responded to customer complaints, escalating major issues to the manager on duty.
Restaurant Busser
Little Frenchie
Coronado, CA
09.2023 - 07.2024
- Maintained high standards of cleanliness by clearing tables and disposing of waste.
- Supported serving staff by expediting food delivery during busy periods.
- Prepared and maintained condiment stations and bus stations for optimal service efficiency.
- Greeted guests, delivered menus, and took drink orders to enhance customer satisfaction.
- Assisted colleagues during peak times to ensure smooth operations.
- Followed all sanitation protocols as per local health regulations.
- Conducted closing duties, including resetting tables for the next day’s service.
Education
High School Diploma -
Smith Academy
San Diego, CA05-2025
Duel-Enrollment -
San Diego City College
San Diego, CADuel-Enrollment -
The Master's University
Santa Clarita, CADuel-Enrollment -
San Diego Christian College
Santee, CASkills
- Customer service and support
- Effective communication
- Conflict resolution
- Reservation management
- Multitasking and prioritization
- Housekeeping and sanitation
- Phone etiquette
- Table management
- Payment processing
- Friendly demeanor
- Childcare and infant care
Volunteer Work
- Church greeter
- Church Childcare helper
References
References available upon request.
Timeline
Restaurant Hostess
Little Frenchie
09.2023 - 07.2024
Restaurant Busser
Little Frenchie
09.2023 - 07.2024
Babysitter
Leah Stephans
01.2022 - Current
High School Diploma -
Smith Academy
Duel-Enrollment -
San Diego City College
Duel-Enrollment -
The Master's University
Duel-Enrollment -
San Diego Christian College
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