Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Stachelsky

New London

Summary

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing schedules and coordinating with providers to ensure comprehensive care plans.

Overview

5
5
years of professional experience

Work History

Shopper

Instacart
02.2024 - Current
  • Curated personalized shopping experiences tailored to individual client preferences and needs.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Restaurant Team Member

Black Angel Food Truck
05.2023 - 11.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted in food preparation and maintained cleanliness of work areas.
  • Collaborated with team to ensure efficient order processing and delivery.
  • Adapted quickly to various roles, including cashier and food runner.
  • Executed accurate cash handling and transaction processing at register.
  • Supported training of new team members on operational procedures.
  • Contributed to maintaining inventory levels through regular stock checks.
  • Enhanced customer experiences by anticipating needs and resolving issues promptly.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.

Personal Care Assistant

Allied Community Services
08.2023 - 02.2024
  • Assisted client with daily living activities, ensuring comfort and safety.
  • Supported personal hygiene routines, promoting dignity and respect for clients.
  • Administered medications according to prescribed schedules, enhancing health outcomes.
  • Collaborated with other caregivers to implement care plans effectively.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Documented daily activities and progress notes accurately for effective communication among care teams.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Assistant Preschool Teacher

KinderCare Learning Centers
11.2022 - 05.2023
  • Facilitated engaging learning activities to promote cognitive and social development in preschool children.
  • Collaborated with lead teachers to implement lesson plans aligned with educational standards.
  • Assisted in maintaining a safe, clean, and nurturing classroom environment for optimal learning experiences.
  • Supported individual student needs through personalized attention and encouragement during daily activities.
  • Observed student behavior and progress, providing feedback to enhance learning strategies and outcomes.
  • Utilized educational tools and resources to enhance lesson delivery and support diverse learning styles.
  • Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
  • Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
  • Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
  • Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.

Sandwich Artist

SUBWAY®Restaurants
04.2021 - 03.2023
  • Prepared high-quality sandwiches with attention to customer preferences and dietary restrictions.
  • Maintained cleanliness and organization of workstations to ensure food safety compliance.
  • Assisted in training new staff on sandwich preparation techniques and customer service standards.
  • Collaborated with team members to optimize workflow during peak hours for efficient service delivery.
  • Greeted guests, promoted specials, and took orders.
  • Monitored equipment performance, promptly reporting issues to maintain operational efficiency.
  • Ensured accuracy in order taking and processing, reducing errors in sandwich preparations.
  • Implemented suggestions for menu enhancements based on customer feedback to improve offerings.
  • Managed inventory levels, restocking supplies as needed to minimize downtime during shifts.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Waitress

Maria's Pizza Palace
09.2022 - 01.2023
  • Delivered exceptional customer service in high-volume restaurant environment.
  • Managed multiple tables efficiently to ensure timely order delivery and guest satisfaction.
  • Processed cash and credit transactions accurately using point-of-sale systems.
  • Collaborated with kitchen staff to ensure seamless communication regarding orders and dietary needs.
  • Resolved customer complaints promptly, enhancing overall dining experience.
  • Maintained cleanliness and organization of dining area in accordance with health regulations.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Cashier

Pasta Vita
02.2022 - 09.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted in inventory management by restocking shelves and organizing products effectively.
  • Delivered exceptional customer service, resolving inquiries and complaints promptly.
  • Trained new cashiers on register operations and customer interaction best practices.

Babysitter

Krizia Eason
01.2021 - 06.2021
  • Supervised children's activities, ensuring safety and engagement in a nurturing environment.
  • Developed age-appropriate learning experiences to promote cognitive and social development.
  • Communicated effectively with parents regarding daily activities and children's progress.
  • Implemented routines to enhance structure and stability for children in care.
  • Organized creative play sessions that stimulated imagination and physical activity.
  • Monitored dietary needs, preparing meals aligned with health guidelines and preferences.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.

Education

N/A

Nathan Hale-Ray High School
Moodus

Associate of Arts - Social Work Transfer Degree

Connecticut State Community College
New Britain, CT
05-2026

Skills

  • Strong work ethic
  • Online order fulfillment
  • Mobile payment processing
  • Promotional planning
  • Market trend awareness
  • Attention to detail
  • Decision-making
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Organizational skills
  • Team collaboration

Languages

Spanish
Professional Working

Timeline

Shopper

Instacart
02.2024 - Current

Personal Care Assistant

Allied Community Services
08.2023 - 02.2024

Restaurant Team Member

Black Angel Food Truck
05.2023 - 11.2024

Assistant Preschool Teacher

KinderCare Learning Centers
11.2022 - 05.2023

Waitress

Maria's Pizza Palace
09.2022 - 01.2023

Cashier

Pasta Vita
02.2022 - 09.2022

Sandwich Artist

SUBWAY®Restaurants
04.2021 - 03.2023

Babysitter

Krizia Eason
01.2021 - 06.2021

N/A

Nathan Hale-Ray High School

Associate of Arts - Social Work Transfer Degree

Connecticut State Community College

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