Sophia Stampone
Philadelphia,PA
Summary
A hospitality major at the University of South Carolina. My passion is creating unforgettable events, but more specifically in assisting private club members in bringing all their event visions to life. From my experience working at a private club in New Jersey during my summers, I have some skills in planning, organizing, and executing gatherings small, large, and everything in between! My goal is to ensure that every detail is taken care of, allowing my clients to relax and enjoy their perfect event. Allow me to turn your ideas into memorable experiences with creativity and genuine enthusiasm.
Overview
4
4
years of professional experience
Work History
Server
UNION LEAUGE NATIONAL
05.2022 - Current
- Provided excellent customer service to ensure satisfaction
- Served food and beverages promptly with focused attention to customer needs.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Assisted in training new servers
- Took orders from customers accurately and in a timely manner
- Monitored dining room for cleanliness and proper set-up at all times
- Ensured that each guest was served courteously, quickly, and efficiently
Front of House Employee
SACK O' SUBS
05.2020 - Current
- Informed customers of daily specials, menu items, and restaurant policies
- Opened and closed store daily and ensured all safety protocols were followed
- Answered phone calls, took reservations, and answered inquiries
- Processed payments using cash registers or POS systems accurately and efficiently
- Managed large groups in a timely manner while ensuring satisfaction of all guests
- Resolved any customer complaints or issues promptly with professionalism
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Beverage Attendant
AUGUSTA NATIONAL GOLF CLUB
04.2023 - 04.2023
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Greeted customers in a friendly and professional manner, providing excellent customer service
- Ensured that the bar was compliant with local health regulations regarding sanitation and safety standards
- Demonstrated knowledge of liquor brands, beers and non-alcoholic selections while also serving them swiftly and responsibly
- Maintained an organized workspace to ensure efficient workflow during peak times
Checkout Team Member
AMBLER PIZZA
12.2021 - 12.2022
- Operated cash register to process payments accurately and efficiently
- Assisted customers in locating items throughout the store
- Organized merchandise on display racks and shelves according to assigned layout plans
- Maintained a clean work area by stocking shelves and cleaning counter surfaces
- Ensured that all purchases were correctly bagged or boxed before being handed to the customer
- Answered customer inquiries about products, prices, availability, product uses, and payment methods promptly
Education
Bachelor of Arts - Major: Hospitality Management
University of South Carolina- Columbia
Columbia05.2025
Skills
- Customer Relations
- Menu Memorization
- Money Handling
- Team Collaboration
- Training and Mentoring
- Guest Inquiries
- Problem-Solving
- Customer Service
Timeline
Beverage Attendant
AUGUSTA NATIONAL GOLF CLUB
04.2023 - 04.2023
Server
UNION LEAUGE NATIONAL
05.2022 - Current
Checkout Team Member
AMBLER PIZZA
12.2021 - 12.2022
Front of House Employee
SACK O' SUBS
05.2020 - Current
Bachelor of Arts - Major: Hospitality Management
University of South Carolina- Columbia
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