Summary
Overview
Work History
Education
Skills
Timeline
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Sophia Stone

Meridian,Idaho

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Sales Associate

Old Navy
04.2022 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Cashier

Panera Bread
04.2021 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Private Nanny

Private Client
09.2020 - 05.2021
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Provided developmentally appropriate activities for children.
  • Changed Diapers, and washed when necessary

Dining Room Server

Touchmark At Meadow Lake Village
05.2019 - 09.2019
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean dining environment.
  • Built long-lasting relationships with residents.
  • Contributed to a positive work atmosphere by fostering teamwork among colleagues while also demonstrating initiative when needed.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Took orders and delivered food items to residents in main dining room.
  • Replenished table, wait staff and kitchen supplies.
  • Checked on needs of each table and retrieved additional items.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Backed up hosts by greeting guests, assigning tables and escorting to seats.
  • Checked in with customers and specific dietary needs while refilling waters and clearing plates.
  • Greeted new customers, discussed specials, and took drink orders.
  • Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.

Education

Creative Writing And Communications

Boise State University
Boise, ID
12.2025

High School Diploma -

Mountain View High School
Meridian, ID
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Reliable and punctual
  • Goal-Oriented
  • Listening Skills
  • Multi-tasking strength
  • Cash Handling
  • Verbal/written communication
  • Cash Register Operation
  • Client Service
  • Store Opening and Closing
  • Stocking and Receiving
  • Customer Needs Assessment
  • Professional Demeanor
  • Retail Store Operations
  • Cleaning techniques

Timeline

Sales Associate

Old Navy
04.2022 - 03.2024

Cashier

Panera Bread
04.2021 - 09.2021

Private Nanny

Private Client
09.2020 - 05.2021

Dining Room Server

Touchmark At Meadow Lake Village
05.2019 - 09.2019

Creative Writing And Communications

Boise State University

High School Diploma -

Mountain View High School

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Sophia Stone