Sophia Surran
El Paso,TX
Summary
Motivated and compassionate speech-language pathology graduate student with clinical experience in assessments and therapy for diverse populations. Skilled in collaborating with multidisciplinary teams to develop individualized treatment plans for speech, language, and communication disorders. Proficient in evidence-based practices for speech sound disorders, language delays, social communication challenges, and fluency disorders. Eager to apply clinical skills in a CFY position while advancing professional development under licensed supervision.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Agent
CDC
El Paso, USA
04.2021 - 07.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously
RTM Clerk
Lowes Home Improvement
El Paso, USA
08.2014 - 01.2021
- Responded proactively and positively to rapid change
- Exhibited high energy and professionalism when dealing with clients and staff
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
Bartender
Cheddar's Casual Cafe
El Paso, USA
10.2011 - 08.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors
Education
Masters of Science - Rehabilitation Science With A Concentration in SLP
The University of Texas At El Paso
true05.2025
Bachelor of Science - Rehabilitation Science With A Concentration in SLP
The University of Texas At El Paso
El Paso, TX08.2023
Associate of Arts -
El Paso Community College
El Paso, TX01-2023
Skills
- Conducted speech assessments and developed treatment plans
- Provided therapy for speech sound disorders, language delays, and fluency issues
- Addressed social communication for clients with ASD
- Offered voice therapy and support for transgender individuals
- Skilled in therapy software (eg, Speech Therapy App, Proloquo2Go), and telepractice for remote services
- Monitored client progress with data tracking systems, and adjusted treatment plans as needed
- Evaluated therapeutic effectiveness through data analysis
- Educated clients and families on speech and language development, and therapy goals
- Collaborated with multidisciplinary teams for comprehensive care
- Conducted parent training to support home-based interventions
- Worked with diverse populations, adapting therapy to meet cultural and linguistic needs
- Showed strong active listening, empathy, and communication skills with clients of all ages
- Efficiently managed caseloads and planned therapy sessions, ensuring timely documentation and progress reports
- Maintained ethical conduct, adhering to HIPAA regulations, and ensuring confidentiality
- Adapted therapy methods to meet individual client needs with flexibility and creativity
- Demonstrated strong organizational and time management skills, balancing academic, clinical, and extracurricular commitments
Certification
- Discover Sign Language
- First Aid/CPR Certified
- MoCA Certified
- tubes2tables Pediatric Infant Feeding & Swallowing Certified
- MBSImP Graduate Certified, will complete upon graduation
Volunteer Experience
- Undergraduate Research Assistant, Language Fluency Lab
- Volunteer, Eastwood High School Volleyball team, 10/2024 to 05/2023
- Great Pyrenees Advocates of Texas, 06/2021 to Present
- Gee-Gee's Playhouse Gala, 03/2021
- Down Syndrome Coalition, 09/2022
Languages
English
Native/ Bilingual
Spanish
Professional
Italian
Elementary
References
References available upon request.
Timeline
Customer Service Agent
CDC
04.2021 - 07.2021
RTM Clerk
Lowes Home Improvement
08.2014 - 01.2021
Bartender
Cheddar's Casual Cafe
10.2011 - 08.2014
Masters of Science - Rehabilitation Science With A Concentration in SLP
The University of Texas At El Paso
Bachelor of Science - Rehabilitation Science With A Concentration in SLP
The University of Texas At El Paso
Associate of Arts -
El Paso Community College
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