SOPHIA SYCHOWSKI

• Manage a portfolio of 80-100 accounts daily, achieving a successful recovery rate on overdue accounts.
• Develop and maintain strong relationships with clients to facilitate timely payments and resolve disputes.
• Assist in Processing
• Support the achievement of lending department by assisting with booking and funding new loans
• Maintain and update account files for clients, ensuring accuracy and compliance.
• Conduct regular audits of account records to identify discrepancies and implement corrective measures.
• Assist in Operations

- Aid CFO with Daily Financial reports

-Balance funding accounts.

• Greeted and served customers quickly and efficiently.
• Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Processed payments by check, cash, or debit and credit cards.
• Assisted with inventory, including receiving and stocking merchandise.

• Supervised and lead a team, provided guidance, training, and support to certify tasks were performed efficiently and to high-quality standards.
• Collaborated with management to create shift schedules, allocated tasks, and warranted optimal coverage during operational hours.
• Oversaw the inspection and quality control of cleaned items to ensure they met company standards before being delivered to clients.
• Opened/Closed store while reconciling cash drawers, daily reports, and restocking of items to prepare for future shifts.