SOPHIA THOMAS
Rowlett
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
19
19
years of professional experience
Work History
Political Canvasser
Texas State Representatives Jasmine Crockett
02.2020 - 06.2020
- Skilled verbal communication who engage the public to market cannidates
- Highly motivated
- Able to work alone and with a team
- Network (Mini Van)
- Engaging in meaningful conversation with voters and non voters encouraging them to get out there and vote, sign voters up that may need rides to vote
- Engage in senior visits, to see if our team can earn their vote
- Block walk alone or in a group
- Very dependable
- Critical Thinker
- Strong Communication with supervisor and team of staff
- Recruiting
Catering Manager
Na Na Snacks and Catering
06.2006 - 08.2018
- Consult with clients to understand their needs, preferences and budget
- Ensure quality of food and service
- Menu planning
- Develop event plans, including menu selection
- Coordinate with vendors and suppliers to ensure timely delivery of supplies
- Quality control
- Monitor food quality and secure throughout the event
- Address customer complaints and ensure clients satisfaction
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
Order Picker
Borregos Motors
03.2012 - 05.2019
- Critical Thinking
- Very Strong Communication
- Dependable
- Ability to cross Train
- Pack/Pick/ assembly
- Preparing auto merchandise orders
- Pull inventory from shelves to ensure accurate deliveries, Use pc scanner
- Assemble parts, and pack out merchandise paying attention to detail.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
- Assisted in managing inventory levels, performing routine cycle counts, and reconciling discrepancies as needed.
- Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
Manager
Lpt Enterprises
08.2019 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
Lead Canvasser
Terry Perkins
02.2021 - Current
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
- Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.
- Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
- Went to over Number doors over Number miles daily to educate and sign up potential voters.
- Increased voter registration rates by effectively communicating the importance of civic participation during door-to-door canvassing.
- Responded to customer questions and objections to address concerns and build rapport.
- Organized and attended events to promote products and services to potential customers.
- Delivered persuasive presentations to customers outlining products, services and benefits to increase chances of closing purchases.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Enhanced community engagement with local issues by organizing and participating in public forums, rallies, and other events.
- Monitored news outlets for relevant updates on issues impacting the communities served, staying informed and prepared for discussions with constituents.
- Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
Education
Business And Management Center Magnet
2218 Bryan St Dallas, Tx06.1991
Skills
- Customer engagement
- Sales experience
- Daily reporting
- Assertiveness
- Campaign support
- Marketing
- Canvassing strategy
- Product and service sales
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking ability
- Excellent communication
- Team building
- Self motivation
Timeline
Lead Canvasser
Terry Perkins
02.2021 - Current
Political Canvasser
Texas State Representatives Jasmine Crockett
02.2020 - 06.2020
Manager
Lpt Enterprises
08.2019 - Current
Order Picker
Borregos Motors
03.2012 - 05.2019
Catering Manager
Na Na Snacks and Catering
06.2006 - 08.2018
Business And Management Center Magnet
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