Sophia Thompson
Greenwood,IN
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excels in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
The Tea Room Of Rustic Root
Beech Grove, IN
11.2022 - 02.2025
- Developed positive relationships with regular customers through friendly conversation.
- Answered questions about menu items, ingredients, and pricing.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Processed payments accurately using cash registers or POS systems.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
Emergency Medical Technician
Franciscan Health Indianapolis
Greenwood, IN06-2024
High School Diploma -
Greenwood Community High School
Greenwood, IN05-2023
Skills
- Cleanliness
- Upselling techniques
- Plate carrying techniques
- Safe food handling
- Verbal and written communication
- Active listening
- Food safety
- Attention to detail
- Price memorization
- Hospitality and accommodation
Affiliations
- Drawing/Painting
- Cooking/Baking
Certification
- CPR Certified
Timeline
Waitress
The Tea Room Of Rustic Root
11.2022 - 02.2025
- CPR Certified
Emergency Medical Technician
Franciscan Health Indianapolis
High School Diploma -
Greenwood Community High School
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