Sophia Trevino

-Placed completed orders in labeled, temperature-appropriate storage pending customer pick up

-Consistently met deadlines and quality goals for accuracy and timeliness

-Maintained high satisfaction ratings by completing orders quickly and making good selections for customers

-Tracked substitutions and informed customers of changes

-Reviewed customer orders closely to locate desired iteam

-Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.

-Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.

-Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

-Optimized store operations by assisting with opening or closing procedures as needed.

-Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

-Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.

-Provide excellent customer service in a fast paced environment

-Ability to work as a team

-Flexible with working multiple roles

-Able to communicate efficiently with peers and customers

-August 2022 and April 2023 employee of the month

-Employee with most received donations for the Dell Children's Foundation