Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Sophia Tuttle

Marietta

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista (Seasonal)

Scooter's Coffee
05.2025 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.


Freelance Rental Housekeeping

Lake Murray
03.2025 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Performed basic housekeeping duties such as changing linens, sweeping, mopping, and disinfecting.
  • Provided a welcoming and clean environment for guests renting properties.
  • Completed tasks quickly and efficiently, ensuring guests are not only able to check in on time but also giving them an opportunity to check in early.

Spa Host

Winston Hospitality
02.2025 - Current
  • Upsold additional treatments and services to clients, resulting in increased revenue for the spa.
  • Worked with a team of professionals to provide a high-end spa experience for clients.
  • Greeted guests warmly and promptly upon arrival, creating a positive first impression of the establishment.
  • Addressed customer complaints and inquiries in a polite and professional manner to ensure customer satisfaction.
  • Explained each service, answered questions and made recommendations to guests to ensure they had a pleasant experience.

Barista

Starbucks
09.2024 - 02.2025
  • Further expanded knowledge of latte and coffee crafting and became a prime barista who consistently served world-class beverages that elevated each customer's experience and kept them coming back.
  • Maintained equipment and environment cleanliness and safety that met food and health safety standards and ensured a satisfactory experience for every customer and coworker.
  • Remained calm in an environment with an extremely high order volume and used well-structured teamwork to allow business to run as smoothly as possible.
  • Addressed each customer complaint or issue with both empathetic and logical reasoning to reach an appropriate solution.

Shift Lead

Scooter's Coffee
11.2023 - 09.2024
  • Collaborated with other shift leads to improve interdepartmental communication and coordination.
  • Successfully managed a team of employees in a fast-paced retail environment.
  • Resolved customer complaints and conflicts in a professional manner.
  • Ensured adherence to safety protocols and regulations.
  • Trained new employees and analyzed performance while implementing new training and learning methods that not only sped up the training process, but ensured each staff member was working each shift with a happy spirit, delivering world-class customer service, and had a complete understanding of their role and the skills required to be successful within the workplace.
  • Crafted high-quality beverages with gumption and speed.
  • Accounted store inventory, cash transactions, and the store safe balance with precision.

Room Attendant

Winston Hospitality
09.2023 - 10.2023
  • Disinfected, stocked, and tidied guest rooms with accuracy, efficiency, and speed.
  • Maintained stocked and organized environment.
  • Tended to guests' needs and requests immediately with a positive and welcoming attitude.
  • Excelled in remaining focused and calm in a fast-paced work environment.
  • Perfected already acquired multi-tasking skills.

Crew Trainer

McDonald's
07.2022 - 09.2023
  • Conducted ongoing training sessions to ensure employees had a thorough understanding of company policies and procedures.
  • Identified and addressed gaps in employee knowledge and skills, leading to an increase in productivity.
  • Delivered excellent customer service in a timely and efficient manner.
  • Maintained a level head during high-stress situations and addressed each obstacle with attentiveness and a positive attitude.
  • Led and managed employees while also practicing teamwork and uplifting staff and customers.
  • Handled cash transactions accurately and promptly.

Education

Radiological Technology -

North Central Texas College
01-2028

High School Diploma -

Epic Charter Schools
05.2023

Concurrent Classes - undefined

Southeastern Oklahoma State University
05.2023

College Credits - undefined

TEL Education
05.2023

Skills

  • Fast Learner
  • Ability to Multitask
  • Conflict Resolution
  • Food and Beverage Handling
  • Communication
  • Ability to Work Under Pressure
  • Adaptability
  • Leadership
  • Customer Service
  • Teamwork
  • Problem Solving
  • Communication Skills
  • Ability to Work in a Team
  • Document Management
  • Transcription
  • Typing
  • Microsoft Office Programs
  • Scheduling
  • Time Management
  • Cash Handling
  • Cleaning and Maintenance
  • Opening and closing duties
  • Up-selling
  • Verbal and written communication
  • New hire training
  • Team leadership
  • Conflict mediation
  • Inventory management
  • Food preparation
  • Time management
  • Team collaboration
  • Basic math
  • Point of sale operation
  • Multitasking and organization

Certification

  • BLS (CPR and AED) Certified, American Heart Association, 09/01/24, 09/30/26, Attended American Heart Association's BLS certification program to ensure complete knowledge and ability to perform basic life-saving maneuvers.
  • Food Handler Certified, Learn2Serve Texas, 09/01/24, 09/30/26, Attended Learn2Serve Texas' Food Handler Training Program to ensure complete knowledge and ability to safely prepare and serve food and beverages.

Personal Information

Date of Birth: 05/25/06

Timeline

Barista (Seasonal)

Scooter's Coffee
05.2025 - Current

Freelance Rental Housekeeping

Lake Murray
03.2025 - Current

Spa Host

Winston Hospitality
02.2025 - Current

Barista

Starbucks
09.2024 - 02.2025

Shift Lead

Scooter's Coffee
11.2023 - 09.2024

Room Attendant

Winston Hospitality
09.2023 - 10.2023

Crew Trainer

McDonald's
07.2022 - 09.2023

Concurrent Classes - undefined

Southeastern Oklahoma State University

College Credits - undefined

TEL Education

Radiological Technology -

North Central Texas College

High School Diploma -

Epic Charter Schools

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Sophia Tuttle