sophia vahabi
Hillsborough,CA
Summary
I am a 18-year-old college student with a strong background in food retail, customer service, reception, and sales operating systems. I have a profound knowledge of beauty products, trends, and brands. Versatile individual with a passion for cooking, teaching, reading, writing, and visual arts. Excited to continue utilizing extensive customer service experience in college.
Overview
3
3
years of professional experience
Work History
Sales Lead
Paper Source
Burlingame, CA
11.2023 - 08.2024
- Maintained relationships with existing clients by providing product updates and information.
- Resolved customer complaints in an efficient manner while maintaining quality standards.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Managed and retained existing client accounts.
- Managed cash register operations using POS system and processed sales and returns.
- Maintained attractive merchandise displays to maximize purchases.
- Promoted accessories and cross-sold additional products and services through use of active persuasion.
Receptionist/Sales Representative
Pure Barre Burlingame
Burlingame, CA
01.2022 - 01.2023
- Worked with sales representative/receptionist computer software
- Set up all needed workout equipment for classes
- Cleaned and disinfected studio and equipment to ensure client comfortability and safety
- Built connections with regular clients
- Sales representative for classes, memberships, and merchandise of the said company.
Food Service Cashier
Cafe Central
Burlingame, CA
- Communicate and serve customers
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Memorized menus in order to accurately help customers
- Work with register/cashier computer programs
- Followed health, safety, and sanitation guidelines to pass state inspections
- Problem solve with customers to find the best outcome
- Serve food to customers.
Horseback Riding Instructor
Spring Down Equestrian Center
Portola Valley, CA
- Instructed children from ages 2-11 on horse riding techniques along with animal-human interaction etiquette
- Taught kids on a weekly basis, along with being a counselor/instructor during camp season
- Worked with a variety of animals/animal personalities on a daily basis
- Worked with children through their technique and skills in horseback riding
- Worked with other members of the equestrian center to care for horses and students.
Education
Bachelor of Arts - Journalism
Suffolk University
Boston, MA12-2027
High School Diploma -
Notre Dame Highschool
Belmont06-2023
Skills
- COMMUNICATION
- PHONE ETIQUETTE
- PROBLEM-SOLVING
- ACCOMMODATIONS
- INSTRUCTION
- CUSTOMER SERVICE
- MANAGEMENT
- TECHNICAL/COMPUTER SKILLS
- ABLE TO WORK ALONE AND WITH OTHERS
- ORGANIZATION
- SALES CLOSING TECHNIQUES
- PRODUCT KNOWLEDGE
- INVENTORY CONTROL
- APPLICATION TECHNIQUES
- MERCHANDISE RESTOCKING
Languages
Persian
Limited
Age
18
References
References available upon request.
Timeline
Sales Lead
Paper Source
11.2023 - 08.2024
Receptionist/Sales Representative
Pure Barre Burlingame
01.2022 - 01.2023
Food Service Cashier
Cafe Central
Horseback Riding Instructor
Spring Down Equestrian Center
Bachelor of Arts - Journalism
Suffolk University
High School Diploma -
Notre Dame Highschool
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