Sophia Valdez
Pasco
Summary
Seeking an internship with your agency.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Marshalls Department Store
Richland, WA
06.2022 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Greeted customers and provided outstanding customer service.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Implemented feedback from customer surveys to enhance shopping experience.
- Engaged in friendly conversation with customer to better uncover individual needs.
Teacher's Assistant
Chiawana High School
Pasco, WA
01.2023 - 05.2023
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Copied, organized and distributed classroom assignments or other paperwork.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Handled class records for attendance, assignment grades and course participation scores.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Chiawana High School
Pasco, WA06.2023
Washington State University -
Washington State University
Richland, WA05.2027
Skills
- Word
- Powerpoint
- Photoshop
- Illustrator
- Lightroom
- Good Communication Skills
- Organizational Skills
- Problem Solving
- Teamwork
- Multi-Task
- Strong work ethic
- Relationship building
Accomplishments
- Bloodborne Pathogens Training, 2023
- HIPAA Certificate, 2023
- Suicide Prevention Training, 2023
- Basic Life Support, 2022
Timeline
Teacher's Assistant
Chiawana High School
01.2023 - 05.2023
Retail Sales Associate
Marshalls Department Store
06.2022 - 08.2024
Washington State University -
Washington State University
High School Diploma -
Chiawana High School