Sophia Vallejo
Salt Lake City,UT
Summary
Personable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
4
4
years of professional experience
Work History
Office Administrator
Capstone Property Management
04.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Sales Receptionist
Burt Brothers Tire And Service
08.2020 - 04.2022
- Strengthened customer loyalty through professional follow-up communication after each sale.
- Improved office efficiency by managing administrative tasks such as filing, data entry, and inventory management.
- Resolved customer concerns promptly, fostering trust in the brand and increasing repeat business opportunities.
- Developed strong rapport with clients during their visits to the showroom resulting in improved customer retention rate.
- Supported successful promotional events with meticulous organization and coordination skills.
BANK TELLER
Chase Bank JP Morgan
10.2019 - 08.2020
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
High School Diploma -
Murray High School
Murray, UT06.2018
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
Languages
Spanish
Native or Bilingual
Timeline
Office Administrator
Capstone Property Management
04.2022 - Current
Sales Receptionist
Burt Brothers Tire And Service
08.2020 - 04.2022
BANK TELLER
Chase Bank JP Morgan
10.2019 - 08.2020
High School Diploma -
Murray High School
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