Sophia VanWinkle
Reno,NV
Summary
Proven track record in enhancing inventory accuracy and customer satisfaction, notably at Union Supply Group. Expert in utilizing forklifts for efficient inventory management and fostering team collaboration to resolve customer issues effectively. Demonstrates exceptional dependability and a commitment to maintaining confidentiality, with a knack for mentoring and leadership. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
2023
2023
years of professional experience
Work History
Registration Associate
Sage Sustainable Electronics
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
Inventory Control Specialist
Union Supply Group
04.2020 - 11.2022
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
Customer Service Manager
Walmart
09.2007 - 09.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Facilty Administrator
Benjamin Moore & Company
04.2006 - 02.2018
- Mentored junior team members in best practices for facility administration, developing future leaders in the field.
- Improved customer satisfaction by addressing concerns promptly and professionally.
- Managed personnel matters, including hiring, onboarding, evaluations, and promotions.
- Ensured seamless facility maintenance by coordinating with vendors and service providers.
Education
None - Electronics Technology
Skills
Inventory Quality control
Forklift certified
Picking and packing
Accuracy and dependability
Timeline
Inventory Control Specialist - Union Supply Group
04.2020 - 11.2022
Customer Service Manager - Walmart
09.2007 - 09.2018
Facilty Administrator - Benjamin Moore & Company
04.2006 - 02.2018
Registration Associate - Sage Sustainable Electronics
Chabot College - None, Electronics Technology
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