Sophia Vastola
West Palm Beach,FL
Summary
Well-organized Human Resources professional bringing 5 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting.
Overview
15
15
years of professional experience
Work History
HR Generalist
ED Napleton Automotive Group
10.2022 - 02.2024
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines.
- Process New Hires and organized welcome packages to get new hires quickly up to speed with colleagues and company details.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Administered employee benefits programs and assisted with open enrollment.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Coordinated and administered employee health insurance and retirement plans.
- Reviewed onboarding processes regularly, identifying and correcting deficiencies.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Record keeping, data entry, processing I-9 documents through E-verify and general HR tasks.
- Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
- Handled employee inquiries and complaints regarding policy and benefits issues.
Recruiter and HR Assistant
Off Lease Only LLC
02.2022 - 09.2022
- Assisted with writing job postings and job descriptions for boards.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Developed and implemented onboarding and orientation programs for new employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Studied job descriptions and qualifications to determine applicant requirements.
Human Resources Coordinator
Braman Motorcars
06.2019 - 01.2022
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Conducted new employee onboarding and provided ongoing orientation training.
- Creating all new hire packets and new hire files, scanning to the hr drive; filing personal files.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Responding to routine employment development department communication regarding unemployment, disability insurance, and paid family leave claims and coordinates disability benefits with payroll, and with employees
- Assisting with administering the workers' compensation program and activities, including notification, claims processing, medical provider interface, management, and employee communications, and return to work facilitation as needed.
Assistant Manager
Delta Car Trade in
01.2016 - 10.2021
- Coordinate Schedules and Work Area for Sales Representatives
- Assist with AR and AP (invoicing clients and paying monthly bills for dealership)
- Vendor and Contract Management
- Back-up for Customer Service and Sales Representatives
- Title clerk
Sales Representative
Cryo-Cell
09.2010 - 12.2012
- Responded to customer inbound phone sales queries
- Managed new leads from outbound and inbound calls e-mail and walk-in customer traffic
- Managed neatness and cleanliness of workstations and public store displays
- Prepared and submitted all required sales documentation in a prompt and accurate manner
- Opened and closed retail location in accordance with written company rules and procedures.
Front Desk Manager
EuroBuilding Hotel and Suites
06.2009 - 08.2010
- Performing daily execution of front desk operations throughout all shifts
- Entrusted to discuss, resolve, and follow-up with guests regarding any issues and inquiries
- Organizing, confirming, and processing all cash handling and credit card transactions, inquiries, and refunds from a front-office, and back-office standpoint
- Accountable for all inventory and supply purchases for the front and back office, as well as the market
- Ensuring that all areas, including the lobby, are well-maintained at all times
- Responsible for the management of accounts payable with respect to front desk operations, including logging invoices and receipts in management's checkbook, and payment of invoices in a timely manner
- Responsible for creating, analyzing, and distributing invoices to all direct bill account holders; as well as follow- up, assurance, and application of payment collections
- Ensuring that awareness, training, promotions, and operations of the new service recovery application ran efficiently and smoothly
- Actively participating in weekly and quarterly meetings with owners, and managers to discuss, address, and resolve all hotel topics and concerns.
Education
J.D. in Hotel Management -
Universidad Nueva Esparta
MBA -
Universidad Metropolitana
Skills
- Training development
- Documentation and Recordkeeping
- Complex Problem-Solving
- Negotiation
Languages
Spanish
Native or Bilingual
Timeline
HR Generalist
ED Napleton Automotive Group
10.2022 - 02.2024
Recruiter and HR Assistant
Off Lease Only LLC
02.2022 - 09.2022
Human Resources Coordinator
Braman Motorcars
06.2019 - 01.2022
Assistant Manager
Delta Car Trade in
01.2016 - 10.2021
Sales Representative
Cryo-Cell
09.2010 - 12.2012
Front Desk Manager
EuroBuilding Hotel and Suites
06.2009 - 08.2010
J.D. in Hotel Management -
Universidad Nueva Esparta
MBA -
Universidad Metropolitana
Similar Profiles
Randa ChildersRanda Childers
Title Clerk at Napleton Automotive GroupTitle Clerk at Napleton Automotive Group
Ali BilalAli Bilal
Automotive Finance Manager at Steve Napleton Automotive GroupAutomotive Finance Manager at Steve Napleton Automotive Group
Howard BeckerHoward Becker
Sales Associate at Napleton Automotive GroupSales Associate at Napleton Automotive Group