Sophia Veillon
Ragley,LA
Summary
Dynamic professional with a strong work ethic and proven expertise in financial management from The Mulberry Hotel. Skilled in balancing transactions and generating accurate night audit reports, I excel in problem-solving and enhancing guest services. Recognized for improving operational efficiency and maintaining meticulous financial records.
Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.
Overview
11
11
years of professional experience
Work History
Night Auditor
The Mulberry Hotel
08.2018 - 01.2021
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Entered customer data into room system and updated information whenever patrons changed rooms.
Lead Clerk
Family Dollar
10.2013 - 05.2015
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
- Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
Assistant Store Manager
Dollar General
04.2010 - 10.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Education
Sulphur High School
Sulphur, LASkills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Night audit reports
- Punctual and dependable
- Balancing transactions
- End-of-day processes
- Guest services
- Account balancing
- Decision-making
- Financial management
- Night audit procedures
- Daily reporting
- Recordkeeping
- Financial reporting
Timeline
Night Auditor
The Mulberry Hotel
08.2018 - 01.2021
Lead Clerk
Family Dollar
10.2013 - 05.2015
Assistant Store Manager
Dollar General
04.2010 - 10.2013
Sulphur High School
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