Sophia Velasquez
Pueblo,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Receptionist
Face To Face
08.2016 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Personal Trainer
Self Employed
03.2018 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Designed specific workout systems for individual clients based on performance ability.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
Admissions Representative
Parkview Medical Center
09.2015 - 06.2016
- Created/registered patients medical accounts upon admission to emergency department
- Entered important medical insurance information and referred to correct departments when needed
- Collected co-pays
- Answered any patient questions and concerns and providing them with any additional resources they may need in relations to payments and financial assistance.
- Maintained efficient keyboarding skills
Front Desk Associate
Pueblo Athletic Club
12.2012 - 08.2016
- Operated the front desk, which includes answering phones, receiving and handling customer issues and complaints.
- Required selling miscellaneous items which included apparel, snacks and beverages.
- Contributed to the success of the company by selling and modifying memberships.
- Responsible for opening and closing the club, setting and disabling the security system within the required hours of operation.
- Efficient in using program required for membership sales.
Education
Exercise Science
Colorado State University - Pueblo
Pueblo, COPueblo Community College
Pueblo, COSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Detail Oriented
- Multitasking
- Willing to learn
- File Management
- Scheduling appointments
- Typing Speed
- Payment Processing
Timeline
Personal Trainer
Self Employed
03.2018 - Current
Receptionist
Face To Face
08.2016 - Current
Admissions Representative
Parkview Medical Center
09.2015 - 06.2016
Front Desk Associate
Pueblo Athletic Club
12.2012 - 08.2016
Exercise Science
Colorado State University - Pueblo
Pueblo Community College
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