Sophia Ventura
Virginia Beach,VA
Summary
An organized and detail-oriented professional with experience in interpersonal relations and office software apps such as Fresha and Fortis. A collaborative team player with an empathetic mentality recognized for strong multitasking abilities and effective communication skills. Committed to providing a welcoming environment and ensuring smooth daily operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Allora Bodyworks Therapeutic Massage
11.2023 - 12.2025
- Greeted and assisted visitors, providing information on services and directing inquiries to appropriate staff.
- Maintained a clean and organized reception area, ensuring a welcoming environment for clients.
- Maintained clean and organized restrooms and workplace area.
- Scheduled and confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Handled card and cash transactions and maintained sales and payment records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
Fast Food Worker
Panera Bread
03.2023 - 10.2023
- Prepared food items according to standardized recipes and company guidelines.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated kitchen equipment, including ovens and slicers, while adhering to safety protocols.
Education
Associate of Applied Science - Human Services
Tidewater Community College
Norfolk, Virginia, VA06-2026
Skills
- Active listener
- Time management
- Telephone skills
- Verbal and written communication
- Fast learner
- Calm demeanor
- Multitasking and prioritization
- Positive and professional
Certification
- Circle of Parents Training - October 2025
- Certificate of completion: Mandated Reporters: Recognizing and Reporting Adult Abuse, Neglect, and Exploitation in Virginia - September 2025
- Certificate of completion: Mandated Reporters: Recognizing and Reporting Child Abuse and Neglect - September 2025
Timeline
Receptionist
Allora Bodyworks Therapeutic Massage
11.2023 - 12.2025
Fast Food Worker
Panera Bread
03.2023 - 10.2023
Associate of Applied Science - Human Services
Tidewater Community College