Sophia Vercellotti
Klamath Falls,OR
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Scheduler/ Office Personnel
New Horizons
07.2023 - Current
- Supported team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Established and maintained strong working relationships with both internal and external connections, facilitating open communication channels.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Direct Support Professional
Almost Family
02.2023 - 07.2023
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded status and duties completed in logbooks for management.
Med Tech
Crystal Terrace Of Klamath Falls
11.2022 - 02.2023
- Improved medication administration accuracy by meticulously following physician orders and verifying patient information.
- Documented patient information and care activities in electronic health record.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reordered medication to maintain adequate supply.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
Fuel Pump Technician/Gas Station Attendant
Sinclair
07.2022 - 11.2022
- Improved customer satisfaction with timely, accurate communication.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
- Handled customer inquiries and resolved issues promptly, ensuring repeat business.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
Education
No Degree - Welding Technology
Butte College
Oroville, CA2022
Skills
- Critical Thinking
- Document Management
- Computer Skills
- Telephone Etiquette
- Staff Coordination
- Self Starter
- Customer Service
- Project Planning
- Recordkeeping Proficiency
- Paperwork Processing
Timeline
Scheduler/ Office Personnel
New Horizons
07.2023 - Current
Direct Support Professional
Almost Family
02.2023 - 07.2023
Med Tech
Crystal Terrace Of Klamath Falls
11.2022 - 02.2023
Fuel Pump Technician/Gas Station Attendant
Sinclair
07.2022 - 11.2022
No Degree - Welding Technology
Butte College