Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sophia Vingi

Narragansett

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Accustomed to overseeing operations with strong attention to detail. Clear understanding of office procedures and motivated to grow and excel in working environment.

Overview

6
6
years of professional experience

Work History

Student Lending Team Lead

Citizens Bank
02.2022 - Current
  • Ability to work independently and successfully in a team environment.
  • Primary point of contact for customer and colleague escalations
  • Coached and mentored colleagues to achieve/improve results
  • Facilitated team meetings/huddles
  • Demonstrated ability to handle multiple tasks efficiently in a fast environment.
  • Superior organization and time management skills.
  • Capable of delivering results in a specific time frame.

Student Lending Specialist

Citizens Bank
06.2018 - 02.2022
  • Worked with students and parents to understand requirements and provide exceptional one on one service for student loan application process.
  • Provided comprehensive information regarding interest rates, income requirements and payment options.
  • Developed prospects by answering cold calls inquiring about student loans which led to personal recognition by supervisors for the increase of loan completion and submissions.

Education

Bachelor of Science - Business Administration And Management

Castleton University
Castleton, VT
05.2020

Skills

  • Team Monitoring and ability to lead efficiently in a face pace environment
  • Ability to effectively communicate appropriate product and service to customers
  • Positive engaging attitude and high energy level
  • Works independently in a fast-paced environment
  • Time management and organizational skills
  • Highly effective with all technology and adapt easily to new software and implementation of constant changing sources and programs

Accomplishments

  • Officer at Citizens Bank (2023-Current)
  • Member of women's hockey team from Fall 2017-May 2020 - Team Captain 2019/2020
  • Student Athletic Advisory Committee 2017/2020) member for Castleton University to create, plan and implement opportunities to improve student athletics involvement and achievement through discussion panels, trial methods and evaluation.

References

Rhonda Winters

Manager of Citizens Bank Student Lending

One Citizens Bank Way

Johnston, RI 02919

(401) 569-7420


Shay Burgos

Manager of Citizens Bank Student Lending

One Citizens Bank Way

Johnston, RI 02919

(401) 573-7968


Peg Richards

Professor

Department of Business

Castleton University

49 College Drive

Castleton, VT 05735

(802) 468-1302

Timeline

Student Lending Team Lead

Citizens Bank
02.2022 - Current

Student Lending Specialist

Citizens Bank
06.2018 - 02.2022

Bachelor of Science - Business Administration And Management

Castleton University

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Sophia Vingi