Sophia Wasden

• Checked in members and guests, providing a welcoming environment and resolving inquiries with professionalism.
• Prepared smoothies and protein shakes quickly and accurately while balancing front desk desk responsibilities.
• Maintained cleanliness by folding towels and linens, ensuring facility standards were consistently met.
• Communicated effectively with a diverse customer base, strengthening interpersonal kills across all age groups.

• Served as in-bunk counselor, providing 24/7 supervision, support and mentorship for campers.
• Taught jewelry-making and metal arts, helping campers develop fine motor skills and creativity.
• Acted as parental figure, fostering a safe, nurturing, and inclusive environment for all participants.
• Applied patience and quick problem-solving skills while managing high-pressure situations and group dynamics.
• Collaborated with co-counselors to maintain structured schedules and resolve conflicts effectively.

• Delivered meals to residents in a fast-paced environment, ensuring accuracy and timeliness during peak dining hours.
• Maintained excellent customer service and patience while assisting residents, including those with special needs or challenging requests.
• Memorized and managed multiple orders simultaneously, balancing efficiency with attention to detail.
• Handled food safely and adhered to strict health code standards to ensure resident well-being.

• Assisted community members at the front desk by managing memberships, processing reservations, and answering inquiries with professionalism.
• Operated concessions during peak summer months, preparing food, handling cash, and opening/closing registers with accuracy.
• Maintained a clean and organized work environment while balancing multiple tasks in a fast-paced setting.
• De-escalated customer positive experiences for all patrons.
• Adapted to flexible scheduling needs and collaborated effectively with staff and management

• Prepared and refined custom vinyl lettering with speed and precision, ensuring flawless final products.
• Masked, packaged, and quality checked client orders, maintaining consistency with brand standards.
• Coordinated with the production team to meet tight deadlines while managing multiple orders daily.
• Worked seasonally between University sessions.

• Delivered meals to residents in a fast-paced environment, ensuring accuracy and timelines during peak dining hours.
• Maintained excellent customer service and patience while assisting residents, including those with special needs or challenging requests.
• Memorized and managed multiple orders simultaneously, balancing efficiency with attention to detail.
• Handled food safely and adhered to strict health code standards to ensure resident well-being.

• I worked throughout the summer of 2018 providing childcare services for 2 children in Longmont. I provided care for all physical and emotional needs that the children had, including; diaper changes, feedings, naps, playtime, tantrum care, and proper first aid care. I learned more about patience, leadership, communication, and empathy throughout this job, which I feel has and will continue to help me perform professionally and efficiently in my future positions.

Utah State University - Marketing Major, Hospitality Minor

• Pursuing a career in marketing for hotels and resorts, with a focus on creating guest-centered strategies that highlight destinations and elevate the hospitality experience.
• Actively involved in the college community and committed to continuous professional and personal growth.

• Capstone Project: DBVac Business Case, Analyzed three new product options for DBVac using cost and NPV calculations, recommended the most profitable model, and evaluated leadership candidates with a balanced scorecard. Delivered final recommendations for product launch strategy and management team.