Summary
Overview
Work History
Education
Skills
Accomplishments
Extracurricular Activities
Timeline
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Sophia Williams

East Brunswick,NJ

Summary

Efficient professional with background in customer service and operations management. Known for productivity and ability to complete tasks swiftly with precision. Skilled in transaction processing and customer relationship building. Excel at communication, problem-solving, and adaptability, ensuring smooth operational flow and high levels of client satisfaction.

Overview

3
3
years of professional experience

Work History

Front Counter Crew Member

Chick-fil-A
East Brunswick, New Jersey
06.2024 - Current
  • Greeted customers in a friendly and courteous manner, providing excellent customer service.
  • Assisted customers with inquiries, orders, and purchases of products.
  • Answered customer questions to maintain high satisfaction levels.

Camp Counselor

East Brunswick Recreation And Parks
East Brunswick, NJ
06.2022 - 08.2023
  • Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
  • Developed individualized behavior management plans for campers with special needs.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.

Education

High School Diploma -

East Brunswick High School
East Brunswick, NJ
06-2024

Bachelor of Arts - Criminology

Howard University
Washington, DC
05-2028

Skills

  • Effective Communication
  • Conflict Resolution
  • Time management abilities
  • Customer Service
  • Professional Demeanor
  • Teamwork and Collaboration

Accomplishments

  • For majority of my time in Highschool I held the role of Vice President in our Black Student Union Club. BSU allows students to unify and discuss injustice and racial problems in America.

Extracurricular Activities

Sep 2022 - June 2024 

Spanish Honor Society 

Promotes the learning of Spanish speaking cultures and helps students learn and understand more about the language.

Oct 2021 - June 2024

Student Council

Plans school events and activities. Also promotes school spirit.

Sep 2019 - June 2024

Sources of Strength

A suicide prevention program that works to prevent and reduce the likelihood of this issue. This program works to create safe spaces for kids to talk to trusted adults and receive the help they need. Sources of Strength also teaches kids about family support, positive friends, men- tors, healthy activities, generosity, spirituality, medical access, and mental health.

Aug 2024 - Current

Howard University NAACP Chapter - Political Action Committee 

A renowned organization that  works to fight against racial injustice and systemic inequality, both on campus and in the broader community.

Aug 2024 - Current

Howard Political Science Society

An organization that allows access to valuable opportunities, meaningful discourse and the development of skills through membership, professional development and academic support.

Mar 2025

Howard University Alternative Spring Break

An opportunity to spend spring break in underprivileged communities ladling soup, reading to kids, planting trees, organizing clothing drives, cleaning up post-disasters. Offering service learning opportunities in marginalized communities around the nation and the world.

Timeline

Front Counter Crew Member

Chick-fil-A
06.2024 - Current

Camp Counselor

East Brunswick Recreation And Parks
06.2022 - 08.2023

High School Diploma -

East Brunswick High School

Bachelor of Arts - Criminology

Howard University