Sophia Wilson
Blythewood,South Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Counselor Assistant/ Therapeutic Assistant
South Carolina Department of Mental Health
01.2019 - Current
- In my current position I keep logs on all patients' activities
- Monitor behaviors throughout shift.
- I also have to give reports to other staff members during shift change.
- I am also responsible for ensuring that all of their belongings are accounted for
- Make sure patients are being kept safe and away from harm in a locked environment.
- Responsible for providing meaningful observation and individualized documentation of activity attendance; participate and respond to interventions and any changes in behavior and/or physical state or well-being of resident.
- Demonstrate appropriate and empathetic communication skills while maintaining therapeutic relationship with residents.
- Using de-escalation techniques and assisting with crisis intervention.
Data Prep Tech I
Kelly Services/ Blue Cross Blue Shield
11.2013 - 12.2018
- The position entails performing a 100 % quality check on all Medicaid cards for the state of South Carolina.
- Verifying that all information is correct and legible.
- This includes spelling of names, mailing address, date of birth and Medicaid identification number
- Communicate with Supervisor, ID card Production, and South Carolina Department Health/Human Services any issues related to verifications.
- Making sure that every Medicaid recipients received a copy of their Rights to Privacy and HIPPA Policies
- Review spreadsheets.
Administrative Assistant
Pride Staff
03.2011 - 11.2011
- My job entailed handling all inbound calls and sending faxes.
- I also helped in accounting department sorting invoices and giving credits back to appropriate account.
- I also had to do some auditing of various accounts weekly at the State Newspaper as part of my job.
- I did this for approximately 6 months.
Team Associate III
Bose Corporation
05.1997 - 05.2008
- Inspected printed circuit boards for defects both physical and intermittent also involved troubleshooting depending on failure from testing.
- Maintained and recorded each serial number of all printed circuit boards regardless of if any defects were found or not.
- Stored information into the computer for purpose of tracking each printed circuit board to avoid any failures that may occur after product is received by consumer.
- Repaired failures by soldering, placing and or removal of parts based on what caused the failure and what was required according to IPC standards.
- Responsible for detailing accounts of inventory, process audits and quality alerts as issued and or expired.
Administrative Assistant
Medigrafix Inc
03.1995 - 04.1997
- Re-recording and logging in doctors' dictations and would have to sign in on hospital system to retrieve this information.
- Logged patient information: name, medical identification number and type of dictation whether or not it was pre-operative, postoperative, discharge or death summary
- Recorded this information onto tape and would send to transcriptionist and keep logs of who received what.
- Resubmit completed dictations back to hospitals system and official copy back to physicians.
Education
Diploma -
Spring Valley High School
Bachelor's Degree - Business Administration
Strayer University
Columbia, South Carolina03.2024
Associate of Science - Business Administration
Strayer University
Columbia, South Carolina01.2012
Skills
- Microsoft Office
- Microsoft PowerPoint
- Excel/Spreadsheet
- Time management abilities
- Effective Communication
- Organizational Skills
- Appointment Scheduling
Timeline
Counselor Assistant/ Therapeutic Assistant
South Carolina Department of Mental Health
01.2019 - Current
Data Prep Tech I
Kelly Services/ Blue Cross Blue Shield
11.2013 - 12.2018
Administrative Assistant
Pride Staff
03.2011 - 11.2011
Team Associate III
Bose Corporation
05.1997 - 05.2008
Administrative Assistant
Medigrafix Inc
03.1995 - 04.1997
Diploma -
Spring Valley High School
Bachelor's Degree - Business Administration
Strayer University
Associate of Science - Business Administration
Strayer University
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