Sophia Isabel Laitano
Sacramento,CA
Summary
Talented and culture oriented creative professional with experience leading teams, fostering creativity and developing strategies to engage target audiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
American Income Life Insurance Company
09.2022 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Graphic Designer
Freelance
08.2018 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
Creative Director
Pinehills Dentistry
07.2018 - 04.2022
- Elevated company reputation through consistent delivery of high-quality creative content.
- Monitored industry trends to keep creative materials fresh and engaging.
- Built strong relationships with clients, leading to long-term partnerships and repeat business opportunities.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
- Collaborated closely with sales and marketing teams to develop integrated campaigns that effectively communicated key messages to target audiences.
- Led successful rebranding efforts for multiple clients resulting in increased consumer awareness about their products and services.
- Streamlined workflow processes to increase efficiency while maintaining high levels of creativity and quality output from the creative team.
Education
Associate of Arts - Psychology
Citrus College
Glendora, CABachelor of Arts - Business Marketing
CEUTEC
Tegucigalpa, HondurasSkills
- Strategic Thinking
- Creative vision
- Presentation abilities
- Strategic communications
- Social Media Management
- Event Coordination
- Marketing
Certification
- Licensed Insurance Agent
- Top Performer for AIL in 2023
- CPR Certified
Languages
Spanish
Native or Bilingual
German
Elementary
Timeline
Life Insurance Agent
American Income Life Insurance Company
09.2022 - Current
Graphic Designer
Freelance
08.2018 - Current
Creative Director
Pinehills Dentistry
07.2018 - 04.2022
Associate of Arts - Psychology
Citrus College
Bachelor of Arts - Business Marketing
CEUTEC
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