Sophia Martinez
Los Lunas,NM
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Finance Graduate Research Assistant
Los Alamos National Laboratory
05.2022 - Current
- Identified areas of cost savings by conducting thorough expense analysis.
- Generated annual budget forecasting information for various groups within LANL's Director's Office.
- Conducted variance analyses to identify potential areas for improvement in existing budgeting practices.
- Identified and resolved discrepancies in budget reports, maintaining financial integrity.
- Engaged in continuous learning to stay updated on best practices in budget analysis and financial management.
- Assisted in preparation of annual budgets, working closely with department heads to gather necessary information.
- Monitored and reported budgetary discrepancies to management to maximize reporting efficiency.
- Compiled statistical data after each month-end closing.
- Created and updated expenditure reports using MicroStrategy and MS Excel.
- Facilitated cross-department communication to ensure consistent understanding of budgetary goals and constraints.
Unit Assistant – Plant Operations
Haverland Carter Lifestyle Group/La Vida Llena
08.2020 - 02.2022
- Researches, analyzes and provides written advisory notices to supervisor.
- Provides professional customer communication techniques to ensure communication to residents, clients, and other department staff are up to par.
- Performs data programming and analysis for Director of Plant Operations and Corporate Finance Department.
- Uses computer system/word processing equipment on a daily basis to perform necessary job duties.
- Keeps record of financial statements/invoices for Plant Operations Department through Microsoft Access in order to maintain and monitor current fiscal year budget.
- Uses Adobe PDF to create required forms and label financial statements with designated GL codes.
- Assigns and maintains resident requested work orders through online software (MicroMain).
- Effectively communicates messages from supervisors to proper party when necessary or requested.
- Assists three department supervisors with any remaining clerical/administrative duties as needed.
Receptionist
Square Root Salon
10.2019 - 07.2020
- Booked and confirmed future appointments using STX software.
- Knowledgeable of store product, suggested retail items and/or gift cards.
- Checked out clients by accepting and processing cash and credit card transaction and issuing receipts.
- Attentive to detail when handling cash and opening/closing the register.
- Executed proper telephone and front desk reception procedures using appropriate customer service etiquette.
- Supported business owners by maintaining records and files.
Receptionist/Front Desk
Duke City Urgent Care
10.2019 - 06.2020
- Greeted patients and other visitors and provide them with professional and undivided attention.
- Checked in existing/new patients by verifying identity utilizing Experity software systems.
- Maintained patient accounts by obtaining, recording, and updating personal and financial information.
- Operated cash register, collected cash or electronic payments for co-payments received.
- Answered incoming customer phone calls, addressed their needs or redirected them to proper personnel.
- Provided administrative and clerical support to medical staff.
- Verified insurance policies to determine coverage for services through online portals.
- Upheld strict confidentiality, protecting Personal Identifiable Information (PII) and medical records as part of HIPAA.
- Observed safe money handling procedures and processing to balance drawers at closing.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays, and communicating with medical staff.
Customer Service Coordinator
Lovelace Medical Center, Emergency Department
01.2019 - 09.2019
- Registered incoming patients in a timely manner.
- Repeated and/or confirmed patient's personal information to ensure accuracy.
- Responsible for the collection and processing of payment information, maintaining customer's personal identifiable information (PII) was secure of copays/coinsurance deposits.
- Verified patient insurance benefits through online portals.
- Professionally communicated, both orally and in writing, when responding to medical personnel.
- Data entry and maintenance for patient demographics through Epic software.
- Transcribed medical reports and correspondence from dictation and handwritten notes.
Receptionist
Square Root Salon
09.2017 - 12.2018
- Booked and confirmed future appointment through STX software.
- Knowledgeable of store product, suggested retail items and/or gift cards.
- Checked out clients by accepting and processing cash and credit card transaction and issuing receipts.
- Attentive to detail when handling cash and opening/closing the register.
- Executed proper telephone and front desk reception procedures using appropriate customer service etiquette.
- Supported business owners by maintaining records and files.
Team Member/Barista
Target Corporation
06.2016 - 09.2017
- Welcomed customers and took drink and/or food orders.
- Prepped and served a variety of Starbuck's drinks, following prescribed recipes and preparation techniques.
- Prepped and handled food utilizing proper utensils and sanitation techniques.
- Maintained a safe and healthy work environment by following sanitation regulations.
- Attentive to detail when handling cash and opening and closing cash drawer.
- Performed opening and closing duties to include cash/credit procedures and facility cleaning.
Education
MBA -
New Mexico State University
Las Cruces, NM08.2024
Bachelor’s of Business Administration -
New Mexico Highlands University
Las Vegas, NM08.2022
Associate’s of Business -
Central New Mexico Community College
Albuquerque, NM08.2020
Skills
- Cost Analysis
- Data Interpretation
- Budget Forecasting
- Cost Monitoring
- Variance Analysis & Reporting
- Analytical Thinking
- Reports Generation
- MS Office
Additional Information
Active Q Clearance
Timeline
Finance Graduate Research Assistant
Los Alamos National Laboratory
05.2022 - Current
Unit Assistant – Plant Operations
Haverland Carter Lifestyle Group/La Vida Llena
08.2020 - 02.2022
Receptionist
Square Root Salon
10.2019 - 07.2020
Receptionist/Front Desk
Duke City Urgent Care
10.2019 - 06.2020
Customer Service Coordinator
Lovelace Medical Center, Emergency Department
01.2019 - 09.2019
Receptionist
Square Root Salon
09.2017 - 12.2018
Team Member/Barista
Target Corporation
06.2016 - 09.2017
MBA -
New Mexico State University
Bachelor’s of Business Administration -
New Mexico Highlands University
Associate’s of Business -
Central New Mexico Community College