Sophia Schwarz
Grass Valley,CA
Summary
Proven track record of enhancing customer satisfaction at Miner Moes Pizza through expert problem-solving and friendly service. Skilled in cleaning, organization, and multitasking, demonstrating flexibility and dependability across varied roles. Achieved significant improvements in service efficiency and inventory management, leveraging strong customer relations skills to exceed expectations.
Overview
5
5
years of professional experience
Work History
Multi-Role Staff
Miner Moes Pizza
Nevada City, CA
06.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Cleaned and sanitized kitchen surfaces and equipment.
- Assisted in loading and unloading food items from delivery trucks.
- Stocked and managed inventory items
Babysitter
Family Members
Grass Valley, CA
05.2020 - Current
- Providing a safe environment for children to explore their curiosity and creativity.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Maintaining a positive attitude while being patient and understanding with the children.
- Developing creative ways to encourage learning through everyday experiences.
- Remaining alert at all times while caring for multiple children simultaneously.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Car Washer
Suds Bros Carwash
Grass Valley, CA
04.2021 - 05.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Cleaned interior and exterior of vehicles using a pressure washer, brushes, soap, and other cleaning materials.
- Dried vehicles off after washings using microfiber towels to avoid streaks and smears.
- Maintained cleanliness of work area by disposing of trash properly.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Sierra College
Rocklin, CASkills
- Cleaning and organization
- Visitor reception
- Materials restocking
- Customer relations skills
- Multitasking Abilities
- Customer service excellence
- Flexible and Adaptable
- Dependable and Responsible
- Customer Service
Affiliations
- Art and music
- Creating sustainable clothing and items
Timeline
Multi-Role Staff
Miner Moes Pizza
06.2021 - Current
Car Washer
Suds Bros Carwash
04.2021 - 05.2021
Babysitter
Family Members
05.2020 - Current
Sierra College
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