Sophie Agbayani
Rock Island,IL
Summary
Successful at helping clients unravel physical, mental and emotional layers to identify root causes of problems and develop strong coping skills for diverse scenarios. Proficient in interdisciplinary collaboration with passion for leaving positive impact on client lives.
Overview
5
5
years of professional experience
Work History
Spiritual Counselor
The Salvation Army Adult Rehabilitation Center
05.2023 - 05.2024
- Guided clients develop insight and skills to cope with various social and emotional problems related to substance abuse disorders, addictions, chronic homelessness, spiritual/religious issues
- Lead weekly individual/group counseling sessions and program classes aimed to provide support for rehabilitation and spiritual development; Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Complete the Counseling Assessment, Spiritual Assessment, and the Self-Sufficiency Matrix within 72 hours of the beneficiary's admission to the program
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Participate in weekly Case Conference meetings with program and operations staff members to discuss overall case management for individual beneficiaries
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Assisted clients in setting realistic goals, developing action plans, and monitoring overall performance within the program.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Mental Health Technician
Eagle View Behavioral Health
05.2021 - 03.2023
- Coordinated care plans and intervention strategies within a team of multidisciplinary professionals, including, RNs/LPNs, physicians, psychiatrists, therapists, and other MHTs
- Facilitated daily goal group, art group, journal group, and other scheduled activities for the milieu.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Provided direct patient care and assistance with daily activities of living to adolescent and adult psychiatric populations ages 12-75
Supervised Psychology Practicum
St. Ambrose University
08.2021 - 12.2021
- Discussed practicum placement experiences in weekly supervised discussions with peers, supervisors and instructors
- Facilitated a professional posterboard presentation based off of curriculum activity research findings to demonstrate field placement and capstone course competency.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Autism Associate
Balance Autism
08.2020 - 06.2021
- Supported individual with autism in developing coping strategies to manage sensory sensitivities and behavioral challenges more effectively.
- Increased individual's independence by teaching life skills such as self-care routines, meal preparation, and time management techniques.
- Implemented principles of ABA therapy and provided guided support practice in a variety of settings to promote community involvement and participation.
AVID Program Tutor
Rock Island/milan School District 41
10.2019 - 05.2021
- Provided academic assistance using specific curriculum and materials
- Met with teachers to discuss student progress and address concerns.
- Tutored diverse groups of students using the AVID model to strengthen subject comprehension, boost confidence and build important learning skills.
Education
Master of Arts - Social Work
Capella University (CSWE Accredited)
12.2025
Bachelor of Arts - Psychology
St. Ambrose University
Davenport, IA12.2021
Skills
- Case Management
- Coping Skills
- Crisis Intervention
- Documentation knowledge of a variety of databases
- Mental Health and Substance Abuse
- Client Advocacy
- Conflict Resolution
- Self-awareness
- Trauma Informed Care
- Compassionate
Academic Awards Involvement
- Academic Excellence Scholarship
- Collins Minority Scholarship
- Dean's List
- Department of Psychology: Capstone Practicum Professional Presentation
- Freeman Pollard Scholarship
- Psychology Club
- Women's Soccer Program
- Women's Soccer Program Scholarship
Timeline
Spiritual Counselor
The Salvation Army Adult Rehabilitation Center
05.2023 - 05.2024
Supervised Psychology Practicum
St. Ambrose University
08.2021 - 12.2021
Mental Health Technician
Eagle View Behavioral Health
05.2021 - 03.2023
Autism Associate
Balance Autism
08.2020 - 06.2021
AVID Program Tutor
Rock Island/milan School District 41
10.2019 - 05.2021
Master of Arts - Social Work
Capella University (CSWE Accredited)
Bachelor of Arts - Psychology
St. Ambrose University
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