Sophie Aloisio
NEW YORK,New York
Summary
Dynamic leader and communicator with a proven track record at NYC Elite Gymnastics, planning for and leading groups of all ages. Excelled in customer service and problem-solving across roles, significantly improving client satisfaction and operational efficiency. Expert in public speaking and presenting, reliably motivating teams and individuals towards excellence.
Overview
7
7
years of professional experience
Work History
Gymnastics Coach
NYC Elite Gymnastics
New York , New York
04.2024 - Current
- Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
- Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
- Planned and led classes for children ages 3+
- Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.
Server
Macados
Emory, Va
09.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Host
Tavern
Abingdon, VA
08.2022 - 12.2022
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Beverage Cart Attendant
Glenrochie Country Club
Abingdon, VA
07.2022 - 10.2022
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment, and wiping down menus to remove fingerprints and smears.
- Assisted customers with beverage selection and order fulfillment.
Concession Stand Worker
Glenrochie Country Club
Abingdon, VA
06.2022 - 09.2022
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Used cash register to tender change and process cash and credit card payments.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Dance Instructor
Grace Studio Of Motion And Dance
Abingdon, VA
08.2017 - 05.2021
- Planned and oversaw group, couples and individual dance performances.
- Assisted with coordination and administration of complete dance program.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Education
Advertising And Integrated Marketing Communication
Pace University
New York, NYSkills
- Public speaking and presenting
- Leadership skills
- Customer Service
- Reliability
- Motivation and Encouragement
- Problem-solving and efficiency
Timeline
Gymnastics Coach
NYC Elite Gymnastics
04.2024 - Current
Server
Macados
09.2022 - 12.2022
Host
Tavern
08.2022 - 12.2022
Beverage Cart Attendant
Glenrochie Country Club
07.2022 - 10.2022
Concession Stand Worker
Glenrochie Country Club
06.2022 - 09.2022
Dance Instructor
Grace Studio Of Motion And Dance
08.2017 - 05.2021
Advertising And Integrated Marketing Communication
Pace University
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