Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Aloisio

NEW YORK,New York

Summary

Dynamic leader and communicator with a proven track record at NYC Elite Gymnastics, planning for and leading groups of all ages. Excelled in customer service and problem-solving across roles, significantly improving client satisfaction and operational efficiency. Expert in public speaking and presenting, reliably motivating teams and individuals towards excellence.

Overview

7
7
years of professional experience

Work History

Gymnastics Coach

NYC Elite Gymnastics
New York, New York
04.2024 - Current
  • Motivated athletes to reach their full potential while encouraging them to maintain a positive attitude.
  • Provided feedback on form, technique, strategy and performance during practice sessions and competitions.
  • Planned and led classes for children ages 3+
  • Conducted regular evaluations to assess student progress, identify areas for improvement and adjust training plans accordingly.

Server

Macados
Emory, Va
09.2022 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Host

Tavern
Abingdon, VA
08.2022 - 12.2022
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.

Beverage Cart Attendant

Glenrochie Country Club
Abingdon, VA
07.2022 - 10.2022
  • Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
  • Communicated effectively with co-workers to ensure smooth operations during peak times.
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Maintained cart cleanliness and sanitation by washing glasses and bar equipment, and wiping down menus to remove fingerprints and smears.
  • Assisted customers with beverage selection and order fulfillment.

Concession Stand Worker

Glenrochie Country Club
Abingdon, VA
06.2022 - 09.2022
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Dance Instructor

Grace Studio Of Motion And Dance
Abingdon, VA
08.2017 - 05.2021
  • Planned and oversaw group, couples and individual dance performances.
  • Assisted with coordination and administration of complete dance program.
  • Worked in team-based environment to uphold quality and continuity of service to clients.

Education

Advertising And Integrated Marketing Communication

Pace University
New York, NY

Skills

  • Public speaking and presenting
  • Leadership skills
  • Customer Service
  • Reliability
  • Motivation and Encouragement
  • Problem-solving and efficiency

Timeline

Gymnastics Coach

NYC Elite Gymnastics
04.2024 - Current

Server

Macados
09.2022 - 12.2022

Host

Tavern
08.2022 - 12.2022

Beverage Cart Attendant

Glenrochie Country Club
07.2022 - 10.2022

Concession Stand Worker

Glenrochie Country Club
06.2022 - 09.2022

Dance Instructor

Grace Studio Of Motion And Dance
08.2017 - 05.2021

Advertising And Integrated Marketing Communication

Pace University
Sophie Aloisio