Sophie Berger
Cincinnati
Summary
Dynamic professional with expertise in social media marketing and customer service. Skilled in relationship-building, communication, and lead generation through innovative marketing strategies. Results-driven with a proven ability to exceed targets and deliver impactful solutions in fast-paced environments. Organized, dependable, and known for maintaining a positive attitude while managing multiple priorities and contributing to team success.
Overview
4
4
years of professional experience
Work History
Real Estate Agent
Coldwell Banker Anderson
04.2024 - Current
- Develop and maintain relationships with clients through networking, postcards, and cold calling.
- Communicate with clients to understand property needs and preferences.
- Coordinate appointments to show tenants and buyers' prospective homes.
- Research market trends and property values to stay informed and provide insights to potential clients.
- Develop social media marketing strategies to increase brand awareness and attract clients.
- Plan and host open houses to engage potential buyers and gather market feedback.
Office Administrator
Advanced Mechanical of Northern Kentucky
04.2024 - Current
- Process payroll and ensure accurate employee compensation.
- Generate and send out invoices to clients.
- Schedule technicians for jobs and coordinate service appointments.
- Answer inbound phone calls and provide customer support.
- Manage bill payments and track company expenses.
- Update and maintain data lists in the CRM system.
- Assist with tax forms and ensure compliance with customer requirements.
- Audit and reconcile credit card transactions, identifying discrepancies and ensuring accurate financial records.
- Prepare and distribute purchase orders for vendors and suppliers.
Business Development Specialist
Designfusion
12.2022 - 01.2024
- Came up with detailed plans to enhance sales management and prioritize long-term business goals.
- Made 50+ outbound cold calls per day, resulting in increased client engagement and lead generation.
- Used Odoo to handle current portfolio and prospective leads.
- Conducted regular meetings with clients to build positive and productive relationships.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Generated advertising brochure for vendor use.
- Traveled to national and regional manufacturing and engineering trade shows to expand industry knowledge, network with professionals, and identify business opportunities.
Merchandiser
Crossmark Merchandising
06.2022 - 12.2022
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Communicated and coordinated planogram execution with store management
- Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans
- Demonstrated great teamwork skills with staff members involved in production and transport
Educator
Lululemon
04.2021 - 06.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Trained new team members in cash register operation, stock procedures and customer services
- Sold various products by explaining unique features and educating customers on proper application or usage
- Built and maintained relationships with peers and upper management to drive team success
- Used technology resources to assist customers in locating and selecting items
- Developed trusting relationships with customers by making personal connections
- Worked with fellow sales team members to achieve group targets
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Education
No Degree - Real Estate
Hondros College of Real Estate
West Chester, OH04-2024
Associate of Arts - Business, Marketing, And Advertising
University of Cincinnati
Cincinnati, OH12-2023
Skills
- Social media marketing
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Relationship Building
- Communication
- Organization and Prioritization
Languages
English
Native or Bilingual
French
Elementary
ASL
Limited Working
Interests
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Touring old homes
- Gardening
- Hiking
- Animal Welfare Advocacy
- Participating in fundraising events to support local charities, schools, or community projects
- Learning new cooking techniques and expanding my culinary skills
- Genealogy
- Personal Development and Self-Improvement
Timeline
Real Estate Agent
Coldwell Banker Anderson
04.2024 - Current
Office Administrator
Advanced Mechanical of Northern Kentucky
04.2024 - Current
Business Development Specialist
Designfusion
12.2022 - 01.2024
Merchandiser
Crossmark Merchandising
06.2022 - 12.2022
Educator
Lululemon
04.2021 - 06.2022
No Degree - Real Estate
Hondros College of Real Estate
Associate of Arts - Business, Marketing, And Advertising
University of Cincinnati
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