Sophie Billings
Englewood,CO
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Transportation Coordinator
Erickson Senior Living
Highlands Ranch, CO
07.2023 - Current
- Efficiently prepare and maintain operational vehicles for timely use
- Maintained detailed logs and tracked usage of vehicles
- Played a key role in overseeing the daily transportation schedule and maintaining accurate billing records in the work order system
- Offered support with necessary daily supervisory duties.
- Developed and maintained driver work schedules while ensuring accurate handling of schedule change requests.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Health Services Scheduler
Erickson Senior Living
Highlands Ranch , CO
01.2023 - 07.2023
- Managed scheduling, staffing, and payroll to ensure smooth operations
- Coordinated and adjusted schedules promptly to meet immediate staffing requirements
- Ensured all pay-end reports were submitted in a timely and accurate manner
- Maintained effective communication with current staff and applicants through telephone and written correspondence
- Generated daily and monthly reports on staff productivity
- Contributed to the maintenance of open position reports, optimizing recruitment efficiency
- Assisted in the onboarding process for new hires
Communications Specialist
Erickson Senior Living
Highlands Ranch , CO
11.2021 - 01.2023
- Greeted and directed residents, visitors, and staff while promptly addressing inquiries and concerns.
- Maintained composure and accuracy when receiving emergency calls from residents and staff, promptly dispatching the necessary personnel
- Assisted in maintaining precise census data for hospitalizations, deaths, and residents' whereabouts to enhance security measures.
- Recorded all incoming resident packages and promptly notified residents for pickup through notices. Additionally, ensured timely delivery of mail and efficient distribution of inter-office mail.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Childcare Provider
Self-employeed
01.2021 - 10.2021
- Scheduled and organized activities for children including transportation to and from events such as sports, therapy, and school.
- Assisted students with academic tasks such as homework completion, guided reading sessions, and preparation for recreational activities
- Performed light housekeeping duties to assist in organizing the household
- Accommodated sudden schedule modifications and complied with parental instructions for child care.
- Developed positive relationships with families by communicating regularly about their child's development.
Hostess
TEDS
Littleton , CO
06.2020 - 12.2020
- Greeted guests while monitoring restaurant activity to efficiently manage reservations, seating, and dining flow.
- Developed strong work ethic, quick service, and leadership skills in a tip-based environment while exceeding dining expectations.
- Demonstrated a gracious and friendly attitude while fostering a collaborative work atmosphere
- Provided friendly and courteous assistance to guests by answering phone calls and responding to inquiries.
SACC Activity Leader
Littleton Public Schools
Littleton , CO
08.2017 - 05.2020
- Developed and maintained positive and professional relationships with parents and children.
- Planned, organized, facilitated activities and monitored children's progress.
- Supported children in completing homework assignments, projects, and activities
- Ensured clear comprehension of program rules and procedures while maintaining appropriate order and student conduct
- Utilized creative strategies to motivate students who were struggling academically or socially.
Education
B.S - Criminal Justice, Sociology
Metropolitan State University of Denver
Denver, CO08.2021
General Studies
Arapahoe Community College
Littleton, CO12.2018
Skills
- Schedule Management
- Fleet Management
- Data Entry
- Leadership
- Office Administration
- Adaptability
Timeline
Transportation Coordinator
Erickson Senior Living
07.2023 - Current
Health Services Scheduler
Erickson Senior Living
01.2023 - 07.2023
Communications Specialist
Erickson Senior Living
11.2021 - 01.2023
Childcare Provider
Self-employeed
01.2021 - 10.2021
Hostess
TEDS
06.2020 - 12.2020
SACC Activity Leader
Littleton Public Schools
08.2017 - 05.2020
B.S - Criminal Justice, Sociology
Metropolitan State University of Denver
General Studies
Arapahoe Community College
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