Sophie Black
Mendota Heights,Minnesota
Summary
A adaptable and dependable worker with experience in childcare, hospitality, customer service, and leadership roles. Proven ability to handle multiple responsibilities, perform efficiently in fast-paced workplaces, and build good relationships with clients, families, and teams. Skilled at creating pleasant experiences through effective communication, problem-solving, and teamwork. Known for taking the initiative, maintaining excellent levels of service, and mentoring others.
Overview
2
2
years of professional experience
Work History
Family Nanny
Samuelson Family
Vadnais Heights, MN
06.2023 - Current
- Provided full-time care for two children aged 3 and 5, including meal preparation, dressing, bathing, and transportation to activities.
- Created daily routines that included naps, meals and playtime.
- Transported children to school functions or appointments as needed.
- Took initiative in researching new ways to engage the children through educational activities outside of the home setting.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Minimized TV and mobile device time by engaging children with games and physical books.
Waitress
DeGidio's Restaurant and Bar
St. Paul, MN
06.2024 - 08.2024
- Took orders for food and drinks and delivered them to guests.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly in accordance with state laws.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Barista
Oyevida
Inver Grove Heights, MN
06.2022 - 12.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Baseball and Softball Umpire
Highland Ball
St. Paul, MN
06.2022 - 08.2022
- Ensured that all players, coaches, and spectators followed the rules of the game.
- Called balls and strikes accurately based on a pitcher's delivery.
- Confirmed with other umpires to ensure consistent calls throughout the game.
- Made rulings on plays such as tag-outs, force-outs, and home runs.
- Kept track of outs, innings, and score during the game.
- Educated new umpires on proper techniques for making calls during games.
Education
High School Diploma -
Cretin-Derham Hall
St. Paul, MN05-2023
Some College (No Degree) - Accounting
University of St. Thomas
Saint Paul, MNSkills
- Problem-solving: Analytical thinking and resourcefulness
- Time management: Effectively prioritizing tasks, and managing deadlines
- Adaptability: The ability to adjust to new situations and challenges
- Communication: Strong verbal and written communication skills
- Collaboration: Proven experience working effectively in teams
- Computer Programs:
- Microsoft Excel: Advanced data analysis and financial modeling
- Microsoft Word: Document creation and formatting
- Microsoft PowerPoint: Creating effective presentations
- Google: Proficient in Google Docs, Sheets, and Slides
Accomplishments
- GPA 3.5
- Deans List Spring Semester 2024
Affiliations
- Member, Club Softball
- Member, GLOW (Girls Living Out Wellness)
Timeline
Waitress
DeGidio's Restaurant and Bar
06.2024 - 08.2024
Family Nanny
Samuelson Family
06.2023 - Current
Barista
Oyevida
06.2022 - 12.2022
Baseball and Softball Umpire
Highland Ball
06.2022 - 08.2022
High School Diploma -
Cretin-Derham Hall
Some College (No Degree) - Accounting
University of St. Thomas
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