Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Bollinger

Antioch,TN

Summary

Dynamic and dedicated professional with experience at FountainRx, which is a specialty pharmacy, excelling in customer service and medication management. Proven ability to foster positive relationships and enhance team collaboration in high-stress environments. Strong time management skills and a commitment to safety ensure efficient operations and patient satisfaction. Currently pursuing nursing, bringing a compassionate approach to healthcare. Also worked in a high-stress Barista role at Sweetwaters Coffee and Tea and created sustainable good relationships with customers there. In both jobs learned great communication skills, time management, customer service, and excellent work ethic in both

Overview

3
3
years of professional experience

Work History

Shipper

FountainRx
05.2023 - 08.2024
  • Picked orders, scanned products and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Assisted in maintaining a safe working environment by following established workplace safety guidelines.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
  • Helped Patients understand their medication instructions
  • Interacted with customers and provided a friendly environment
  • responsibly handled payment information for patients

Barista

Sweetwater Cafe
01.2022 - 05.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

Homelife Academy
3563 US-45, Jackson, TN 38305
05-2024

Skills

  • Time management
  • Friendly and interactive customer service
  • Schedule and medication management
  • Strong Team Collaboration
  • Effective in High-Stress Environments
  • Healthcare experience
  • (currently in nursing school)
  • Hard working
  • Works well with children
  • Adaptability
  • Hard-working providing friendly and professional interactions

Timeline

Shipper

FountainRx
05.2023 - 08.2024

Barista

Sweetwater Cafe
01.2022 - 05.2023

High School Diploma -

Homelife Academy

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