Sophie Broz
Clearwater,FL
Summary
Dynamic server with a proven track record at Greenfire, excelling in upselling and customer satisfaction. Known for reliability and excellent communication.
Overview
7
7
years of professional experience
Work History
Server
Greenfire
08.2020 - 06.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Fozzys Bar & Grill
02.2018 - 01.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
High School Diploma -
Belvidere High School
Belvidere, IL12-2017
Skills
- Reliability
- High energy and stamina
- Excellent communication
- Cash handling
Timeline
Server
Greenfire
08.2020 - 06.2025
Server
Fozzys Bar & Grill
02.2018 - 01.2020
High School Diploma -
Belvidere High School
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