Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
UPS
Parsippany, NJ
10.2023 - Current
Monitored employee productivity levels to identify areas for improvement or additional resources needed.
Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
Conducted regular reviews with team members to assess their performance and provide feedback as needed.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Evaluated existing processes regularly for potential optimization opportunities.
Administrative Assistant
Private Individual
Denville, NJ
05.2018 - Current
Efficiently handled and organized confidential documents with strict adherence to established protocols.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Developed and maintained filing systems for confidential documents and records.
Scheduled appointments between clients and customers and internal staff members.
Updated contact lists regularly when changes occur in employee status or contact information.
Personal Assistant
Private Home
New Milford, CT
08.2014 - 05.2018
Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
Performed calendar management and scheduling of appointments for the executive.
Provided administrative support to the executive team by conducting research and preparing statistical reports.
Prepared documents such as reports, presentations, agendas, and correspondence.
Organized travel arrangements, including flights, accommodations, and transportation.
Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
Assistant Store Manager
Lidl Stiftung & Co. KG
Rheinbach, Germany, North Rhine Westfalia
08.2011 - 08.2014
Ensured compliance with all safety regulations throughout the store premises.
Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
Supervised cash handling processes to ensure accuracy of transactions.
Managed day-to-day operations including scheduling shifts, assigning tasks.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Maintained accurate records of all transactions, stock levels and employee performance metrics.
Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
Education
Associate of Arts - Human Resources Management
Freie Universität Berlin
Berlin, Germany
05-2016
Skills
Recruitment and hiring
Maintenance Oversight
Budget Planning
Staff Evaluation
Facilities Inspection
Program Planning
Team Development
Logistics Management
Process Improvement
Data Analysis
Inventory Management
Customer Service
Document Control
Program Administration
Performance reporting
Schedule Management
Affiliations
reading
cyclebar instructor
running
Languages
German
Native/ Bilingual
English
Native/ Bilingual
Certification
I am currently in the process of getting my SHRM-CP certification