Sophie Carr

Trained new bartenders in basics, company standards, drink preparation and sanitization standards.

Stayed aware of signs of intoxication and standards for identification, ensuring safe service of alcohol.

Managed shifts including staffing due to expected business, cutting according to labor and business flow and handling guest complaints.

Handled high customer volumes during sold out concerts and events.

Worked seamlessly with security to ensure guest safety and prevent underage drinking.

Set up and tear down of events varying from weddings to outdoor festivals.

Handled inventory, ordering and profit/loss margins for the bar.

Worked with restaurant owner and chef to create coordinating and seasonal drink menus.

Oversaw interviews, hiring and training of all new FOH employees.

Managed busy brunch shifts, ensuring guest satisfaction.

Grew strong teamwork and leadership skills.

Received two army achievement medals among other awards and recognition.

Built resiliency, discipline and work ethic under pressure.

Catered to groups ranging from family parties to corporate events.

Went over pricing and packages with event contacts.

Briefed staff on expectations in pre and post shifts.