Sophie Cherenfant
Brockton,MA
Summary
Overview
9
9
years of professional experience
Work History
Communications Associate
Father Bill’s & MainSpring
07.2022 - Current
- Managed diverse marketing projects: Annual Reports, Newsletters, brochures, event invitations, presentations, advertising, email marketing, and advocacy materials
- Oversaw FBMS' social media accounts (Facebook, Twitter, Instagram, LinkedIn): posted new content daily, developed and implemented content calendars, and tracked performance to recommend engagement strategies
- Played key role in updating and maintaining content on FBMS's website, managing content scheduling and traffic monitoring
- Collaborated with internal departments to identify and share success stories; conducted participant interviews
- Designed graphics and produced videos to promote FBMS’ mission
- Regularly wrote copy for online and print materials
- Managed vendor relationships with printers and graphic designers
- Ensured consistent branding and messaging across all communication channels
- Assisted with various Community Relations and Marketing projects
- Distributed materials to stakeholders, staff, and program sites.
Membership Associate
Boys and Girls Club of Metro South
09.2020 - 06.2022
- Promoted program enrollment by making personalized recommendations based on members' interests and goals
- Trained and supervised new hires on daily membership duties
- Administered data quality to maintain up-to-date contact information and critical data points.
Marketing and Development Intern
People Acting In Community Endeavors (PACE)
06.2021 - 12.2021
- Supported planning and execution of marketing campaigns
- Demonstrated knowledge of media production, communication, and dissemination techniques
- Drafted and managed media lists and calendars for the Bloomin'4 Good campaign
- Assisted in promotional activities, including social media, direct mail, and web advertising
- Responded to media inquiries or designated appropriate spokespersons
- Established and maintained cooperative relationships with community representatives, consumers, and employees.
Assistant Manager
Unicarte S.A/Unibank
05.2016 - 12.2017
- Proficiently manage high-volume calls daily in French, Haitian Creole, and English, swiftly resolving client issues
- Expertly navigates challenging situations, providing prompt solutions and enhancing customer experiences based on feedback.
Travel Country Host
Compassion International
10.2015 - 05.2016
- Facilitated personalized sponsor and donor trips, arranging meaningful interactions between sponsors and children support.
- Conducted guided home visits, offering sponsors firsthand insight into their sponsored children's projects and local communities.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Bridgewater State University
Bridgewater, MA05.2022
Skills
- Empathy
- Strategic Communications
- Internal Communications
- Multilingual Communication
- Content Production
- Communication
- Analytical Thinking
- Reliability
- Team Work
- Problem-Solving
- Branding Awareness
- Public Relations
- Video Editing
- Story Telling
- Project Management
- Strategic communications
Websites
Languages
Haitian-Creole
Native or Bilingual
French
Native or Bilingual
Timeline
Communications Associate
Father Bill’s & MainSpring
07.2022 - Current
Marketing and Development Intern
People Acting In Community Endeavors (PACE)
06.2021 - 12.2021
Membership Associate
Boys and Girls Club of Metro South
09.2020 - 06.2022
Assistant Manager
Unicarte S.A/Unibank
05.2016 - 12.2017
Travel Country Host
Compassion International
10.2015 - 05.2016
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
Bridgewater State University
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