Organizes bar inventory and storage procedures to keep stock within optimal levels, to meets expected customer demands.
Serves high customer volumes during special events, nights, and weekends.
Keeps bar presentable and well-stocked to meet customer needs.
Upsells menu items to customers, driving up per sale revenues and maximizing profits.
Remains knowledgeable and up to date on daily specials, menu updates, and seasonal changes to both the beverage and food selection.
Bartender/Server
Broadway Pizza and Grill
01.2022 - 10.2024
Worked in a fast paced restaurant and bar, often managing the entire front of house working alone.
Learned to manage serving, bartending, and expediting takeout orders, all simultaneously.
Was responsible for training new hires.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Cultivated warm relationships with regular customers.
Bartender
Portside Long Beach
10.2020 - 01.2022
Prepared and served an extensive selection of cocktails (both classic and specialty), a rotating selection of draft beers, and wine.
Helped create new drinks for the cocktail menu.
Kept a clean and well stocked bar with hand washed and polished glassware and sterilized equipment.
Server
Sura
03.2021 - 08.2021
Worked with POS system to place orders, manage bills, and handle complimentary items.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Explained menu items and suggested appropriate options for food allergy concerns.
Served food and beverages promptly with focused attention to customer needs.
Skills
Certified safe beverage server and safe food handler
Skilled server and bartender with seven years of experience working front of house and over ten years in total restaurant experience
Highly proficient in using a variety of POS systems, including “Toast”, with the ability to process transactions, handle payments, end of day procedures, and troubleshooting
Able to memorize large menus very quickly with a special interest and love for learning about cuisines from all over the world
Prioritizes excellent customer service, as well as being a valued member of a team by completing side work, always being ready to help coworkers, and maintaining a clean and safe work environment
Able to maintain a clear head, always staying friendly, approachable, detail oriented, and calm in very high stress situations
Aware and vigilantly respectful of ABC regulations
Able to anticipate guests needs, and upsell
Experienced in training new hires
Experienced in managing large parties and placing reservations
Skilled with a chef's knife and highly proficient in preparing garnishes