Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sophie Eckart

Miami,FL

Summary

B2B Marketer with experience in an early startup environment. Successful at working with cross-functional teams to deliver value to clients via timely product enhancements and educational resources.

Overview

2
2
years of professional experience

Work History

Marketing Associate

CloudScale (MetaSpark)
Miami, FL
11.2022 - Current
  • Double monthly signups and increase upsell opportunities by developing partnerships
  • Design comprehensive onboarding experience for new users through interactive email campaign, product tours, and videos
  • Act as primary customer support for Help Desk inquiries
  • Author 30+ support articles to reduce Help Desk inquiries
  • Collaborate with cross-functional teams to deliver timely product improvements and bug fixes
  • Produce copy, graphics, and video content for advertising and sales channels
  • Convey user data to leadership through weekly reports
  • Create internal and client-facing decks/video explainers
  • Monitor customer feedback data to improve customer retention

Marketing Consultant

The Buddy Jordan Foundation
Bridgeport , CT
01.2022 - 01.2023
  • Increase weekly newsletter open-rate by 10% through compelling subject lines, content, and graphics
  • Increase Instagram post interaction by 20% by implementing a social strategy
  • Re-design website to include cohesive copywriting, branding, and more opportunities to acquire newsletter subscribers
  • Assist in the launch of a new mentorship program curriculum by creating branding and promotional materials
  • Work closely with a videographer to produce content suitable for audiences across multiple platforms
  • Increase scholarship sign-ups by 5x from the previous year by identifying effective distribution channels

Education

Bachelor of Arts - Business Administration, Marketing Concentration

Gordon College
Wenham, MA
05.2022

Skills

  • Excellent written and verbal communication
  • Content generation (copywriting, basic video editing, and promotional graphics)
  • Client relationship management
  • Customer retention
  • Proficient in Teams, Outreach, ZoomInfo, Canva, CapCut, Task Management Tools, and Intercom

Interests

  • Startup culture / entrepreneurship
  • Empowering teams with AI
  • Kickboxing
  • Painting

Timeline

Marketing Associate

CloudScale (MetaSpark)
11.2022 - Current

Marketing Consultant

The Buddy Jordan Foundation
01.2022 - 01.2023

Bachelor of Arts - Business Administration, Marketing Concentration

Gordon College

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Sophie Eckart