Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Frederick

Wyoming,MI

Summary

Experienced office management and administration professional who optimizes productivity, efficiency, and service quality across various environments. Highly dependable, ethical and reliable support specialist with excellent business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

OFFICE MANAGER/DIRECTOR OF OPERATIONS

Northwestern Mutual
08.2022 - Current
  • Partners with leadership team to execute the organization's talent & business need and to generate employment & company standards
  • Streamlines office operations by implementing and adopting new strategies i.e reimaging employee handbook, recruiting & sourcing processes, onboarding, and performance management
  • Maximizes employee culture through excellent talent selection, fostering a positive work environment, and enhancing team productivity

HUMAN RESOURCES GENERALIST

Extol
01.2022 - 08.2022
  • Collaborated with management on staffing business need and conducted weekly update meetings
  • Sourced top talent for skilled trades & engineering positions and directed candidates through the interview process to offer
  • Contributed in benefits administration, maintained employee data in ADP and oversaw performance review completions from managers

HUMAN RESOURCES GENERALIST

Litehouse Foods, Inc.
10.2018 - 01.2022
  • Conducted full cycle recruitment including pre-screens, interviewing, selecting, hiring, and onboarding for manufacturing positions
  • Handled administrative tasks including review of disciplinary action, processing background checks and drug screens, and generating reports to leadership
  • Organized new hire orientation, guided employees through benefits, policies, and leave of absence

Staffing Coordinator

  • Maintained documentation for employees: all position training, yearly training, missing punches, SOPs, attendance, new hire questionnaires, continuous improvement proposals, & licenses
  • Collaborated with management and master schedulers to prepare daily schedules for seven different shifts for all production lines, communicated with supervisors on current rotation and future training needs
  • Utilized Alchemy (LMS), SmartClient & ADP, determined when disciplinary action is necessary, prepared job tickets for production and formulation

Education

Bachelor of Science - Business Administration

Cornerstone University
05.2018

Skills

Human Resources

Business Administration

Operations Management

Event Coordination

Process Improvement

Timeline

OFFICE MANAGER/DIRECTOR OF OPERATIONS

Northwestern Mutual
08.2022 - Current

HUMAN RESOURCES GENERALIST

Extol
01.2022 - 08.2022

HUMAN RESOURCES GENERALIST

Litehouse Foods, Inc.
10.2018 - 01.2022

Bachelor of Science - Business Administration

Cornerstone University
Sophie Frederick