Summary
Overview
Work History
Education
Skills
References
Awards
Relatedcourses
Timeline
Generic

Sophie Gibb

Savannah,GA

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

3
3
years of professional experience

Work History

Server and Server Trainer/ Bartender

Churchills on Bay
Savannah, GA
08.2024 - Current
  • Greet guests with an inviting smile, while creating a personal connection to make them feel at home.
  • Making suggestions, crafting quality drinks, and coordinating timely food and beverage service.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Teach new hires menu knowledge, serving standards, cleaning techniques, and how to efficiently wait on tables.

Sales Representative Intern

Whiskey Grail
Statesboro, GA
05.2024 - 07.2024
  • Conducted outbound cold calls to potential clients and businesses to introduce the company's products.
  • Provided customer service to clients, including answering questions and addressing concerns.
  • Identify and qualify sales leads generated through various channels, including cold calling, emails, social media, and referrals.
  • Develop and deliver effective sales pitches to potential clients, tailoring the message to meet their specific needs and interests.

Food and Beverage Intern

Marriott Savannah Riverfront
Savannah, GA
01.2024 - 05.2024
  • Participate in training sessions to learn about the company’s food and beverage offerings, service standards, and operational procedures.
  • Shadow experiences allow staff members to gain hands-on experience and learn best practices for bartending, serving, and managing.
  • Communicate effectively with team members to coordinate tasks and resolve issues.
  • Greet guests warmly each night, and provide excellent, meaningful customer service throughout their dining experience.
  • Organized the work area, equipment, and ingredients to ensure efficient service operations.
  • Monitored inventory levels of beverage products throughout shift and restocked accordingly.

Server/ Trainer

The Saucy Shrimp
Statesboro, GA
06.2022 - 01.2024
  • Efficiently manage tables, take orders, coordinate timely food and beverage service, and address customer concerns.
  • Train new staff in menu knowledge, the POS system, and food safety protocols.
  • Maintain a cooperative team environment to enhance overall service quality.

Site Manager

Bulloch County Afterschool Program
Statesboro, GA
12.2021 - 05.2022
  • Provide ongoing support and feedback to staff, fostering a positive and collaborative work environment.
  • Create a safe, supportive, and inclusive environment for all students.
  • Address and resolve any conflicts or issues that arise among students, staff, or parents.
  • Coordinate special events and field trips.
  • Ensured compliance with safety protocols, regulations and standards.

Education

Bachelors of Science - Hospitality and Recreation Management, Emphasis in Tourism and Leisure

Georgia Southern
Statesboro, GA
05.2024

Skills

  • Excellent communication and interpersonal skills
  • Active listening
  • Staff training and development
  • Time management and multitasking
  • Cross-cultural communication
  • Community outreach
  • Maintaining clean and safety protocols
  • Hospitality service expertise

References

  • Radu Soanca, Marriott Director of Food and Beverage, (305) 934-7899, Radu.soanca@columbiasussex.com
  • Nathanial Lewis, General Manager, Saucy Shrimp, (706) 558-6280, Nathanlewis012@gmail.com
  • Adam Tsang, Small Business Owner/ Entrepreneur, (912) 481-1085, Adamtsang@gmail.com
  • Megan Judy, Bulloch County Afterschool Director, (912) 690-7869, Mjudy@bullochrec.com

Awards

  • Saucy Shrimp Employee of the Month, 03/01/23
  • American Red Cross CPR Certification, 01/01/22

Relatedcourses

  • Food and Beverage Operations
  • Leadership and Programming Leisure Services
  • Hospitality Industry Overview
  • Conference and Event Planning Recreation Services
  • Public Speaking
  • Strategic Management for Nonprofit Organizations

Timeline

Server and Server Trainer/ Bartender

Churchills on Bay
08.2024 - Current

Sales Representative Intern

Whiskey Grail
05.2024 - 07.2024

Food and Beverage Intern

Marriott Savannah Riverfront
01.2024 - 05.2024

Server/ Trainer

The Saucy Shrimp
06.2022 - 01.2024

Site Manager

Bulloch County Afterschool Program
12.2021 - 05.2022

Bachelors of Science - Hospitality and Recreation Management, Emphasis in Tourism and Leisure

Georgia Southern

Similar Profiles

CREATE PROFILE
Sophie Gibb