Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Sophie Handler

Marietta,GA

Summary

Proven leader in guest relations management, I enhanced service efficiency and guest satisfaction at J.Christophers. Expert in training staff and streamlining operations, my approach boosted seating process efficiency. With exceptional communication and problem-solving skills, I effectively resolved complaints, ensuring a welcoming atmosphere. My dedication to professionalism and courtesy set a high standard for service quality.


Overview

1
1
year of professional experience

Work History

Head Hostess

J.Christophers
05.2023 - 10.2024
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

No Degree -

Walton High School
Marietta, GA
05-2026

Skills

  • Exceptional communication
  • Guest service
  • Guest relations management
  • Time management skills
  • Patience and empathy
  • Work ethic and integrity
  • Reliability and punctuality
  • Professionalism and courtesy
  • Complex Problem-solving

Languages

English
Native or Bilingual
Spanish
Limited Working

Interests

  • Music
  • Interior Design
  • Fashion
  • Drawing and Painting
  • I enjoy helping others and giving back to the community
  • Offering time and support to shelters for the homeless, women, and animals
  • Animal Care
  • Reading

Timeline

Head Hostess

J.Christophers
05.2023 - 10.2024

No Degree -

Walton High School

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Sophie Handler