Sophie Ingle

• Completed floorsets, filled floor, and rang up customers.
• Provided excellent customer service, resulting in positive feedback and repeat business.
• Enhanced sales performance through effective communication of product features and benefits.
• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
• Participated in regular sales meetings, contributing valuable insights for improving overall team performance.
• Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
• Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
• Achieved consistent sales targets by actively engaging with potential customers and addressing their specific needs.

Answered customer questions about hours, seating, and menu information.

Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Greeted customers cheerfully upon arrival and provided friendly and warm presence throughout dining experience.

Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Supported servers, food runners, and bussers while keeping dining area ready for every guest.

Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Reduced wait times for guests by effectively coordinating with other team members during peak hours.

Completed daily side work and opening and closing duties without fail.

Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Seated patrons based on guest preferences and seating availability.

Minimized customer service complaints by expertly managing customer expectations during busy periods.

Promoted business loyalty by fostering positive customer relationships.