Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sophie Jimenez Garcia

Milwaukee

Summary

Dynamic professional with closing expertise and a strong customer service background, honed at Target. Proven ability to enhance sales through effective objection handling and product recommendations. Skilled in cash handling and time management, consistently meeting deadlines while ensuring customer satisfaction. Committed to maintaining high standards in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Closing Expert

Target
09.2024 - Current
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Logistics Associate

Sellars Absorbent Materials Inc.
06.2024 - 08.2024
  • Tracked orders and notified customers of status or potential delays.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Managed warehouse operations and verified proper shipment procedures.
  • Assembled pallets and crates for secure transportation of materials.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Cleaner

Sani & Cleaning Services LLC
02.2023 - 06.2024
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Removed trash, debris and other waste materials from premises.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Education

BBA - Political Science

UW-Milwaukee
3203 N Downer Ave, Milwaukee, WI 53211
05-2028

Skills

Closing expertise

  • Deadline oriented
  • Objection handling
  • File management
  • Closing techniques
  • Data collection
  • Regulatory compliance
  • Customer service excellence
  • Customer assistance
  • Cash handling expertise
  • Time management skills
  • Hospitality and accommodation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Closing Expert

Target
09.2024 - Current

Logistics Associate

Sellars Absorbent Materials Inc.
06.2024 - 08.2024

Cleaner

Sani & Cleaning Services LLC
02.2023 - 06.2024

BBA - Political Science

UW-Milwaukee