Sophie Johnson
Lincoln,AL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Skilled in rapidly acquiring new knowledge and applying it effectively. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Medical Receptionist
Dr. Barbara Moersch
Anniston, AL
09.2023 - Current
- Prepared charts for new patients, ensuring all necessary forms were completed correctly
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Took messages from patients and promptly relayed to appropriate staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Entered insurance, demographics and health history into patient database.
- Straightened up waiting room to maintain neat and organized space.
- Greeted and checked in patients, updating patient information in computer system.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Verified insurance coverage for appointments and collected co-payments as required.
Grocery Stocker
Publix
Pell City, AL
02.2023 - 07.2023
- Loaded and unloaded delivery vehicles
- Assisted customers with product, promotion and policy information.
- Maintained current and accurate inventory with cycle counts.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Greeted customers and retrieved requested products to drive satisfaction.
- Identified and quickly handled spill clean-up.
- Helped in the DSD receiving department when needed-checking in vendors, receiving in inventory, processing returns, etc.
Store Manager
Wakefield's
Anniston, AL
07.2018 - 02.2023
- Open and close store daily
- Do daily bank deposits
- Make weekly schedules and assign daily responsibilities to employees
- Complete periodic reports- employee sales, store inspection, evaluations, etc.
- Hire and train employees
- Answer customer concerns/questions with friendly and knowledgeable service and resolve issues quickly
- Update and maintain store signage and displays
- Resolve employee issues/concerns quickly and effectively
- Manage inventory counts to minimize loss
- Keep store organized and sanitized
Stockroom/Internet Sales Associate
Wakefield's
Anniston, AL
06.2017 - 01.2023
- Unload incoming trucks
- Read invoices to verify quantities, styles, etc. of merchandise
- Inspect packages/merchandise for damages or defects and dispose of accordingly
- Count and receive merchandise into the stores system-Retail Pro
- Tag, sensor, and hang merchandise in preparation for sales floor
- Complete merchandise transfers between store locations
- Help set up displays for sales floor
- Keep stockroom clean and organized
- Work daily lists of online orders from multiple online selling websites such as Amazon, Ebay, Jane, and Shopify-given by supervisors
- Pull merchandise from sales floor/stockrooms to fill orders
- Process online transactions and ship out orders through appropriate delivery services (UPS, FEDEX, USPS)
- Make sure all orders are picked up daily by delivery services
Cashier/Sales Associate
Wakefield's
Anniston, AL
11.2014 - 06.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Processed sales transactions and refunds/returns when appropriate.
- Processed payments on store accounts
- Informed customers about coupons and upcoming sales events
- Answered and directed phone calls
- Pulled daily deposit at the end of work shift
- Made displays of new/seasonal merchandise
- Informed buyers what merchandise was selling well
Education
High School Diploma -
Lincoln High School
Lincoln, AL05.2011
Skills
- Verbal and Written Communication
- Cash Handling
- Stocking and Receiving
- Retail Store Operations
- Computer Skills
- Front Desk Operations
Timeline
Medical Receptionist
Dr. Barbara Moersch
09.2023 - Current
Grocery Stocker
Publix
02.2023 - 07.2023
Store Manager
Wakefield's
07.2018 - 02.2023
Stockroom/Internet Sales Associate
Wakefield's
06.2017 - 01.2023
Cashier/Sales Associate
Wakefield's
11.2014 - 06.2017
High School Diploma -
Lincoln High School
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