Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
Work History
Whats The Scoop
4 Years 6 Months
Tom Giordano | 05.2022 - Current
Performed regular maintenance and cleaning activities to keep machines in good working condition.
Notified supervisor and peers of low product inventory and customer complaints.
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Maintained menu knowledge to provide recommendations and answers to customer questions.
Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
Enhanced customer satisfaction by providing efficient and friendly service during peak hours.