Sophie Karasu
Salisbury,Maryland
Summary
Dynamic and innovative professional with a proven track record at Wicomico County Public Schools, enhancing student engagement and comprehension through adaptive learning and critical thinking. Excelled in delivering culturally sensitive educational solutions and achieving significant improvements in literacy development. Recognized for exceptional teaching strategies and motivational skills, ensuring high levels of customer satisfaction and student success.
Overview
10
10
years of professional experience
Work History
Instructional Teacher Assistant
Wicomico County Public Schools
Salisbury, Maryland
10.2024 - Current
- Utilized technology such as interactive whiteboards, computers, and tablets to enhance instruction.
- Integrated current events into lesson plans whenever possible to increase relevance of topics being taught.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Participated in professional development activities such as workshops or seminars.
- Evaluated student work samples and provided constructive feedback for improvement.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Assessed student progress regularly and provided feedback on performance.
- Tested students' comprehension of subject matter through quizzes, tests and projects.
Interior Designer
Cabinet And Design Gallery
Salisbury, MD
04.2023 - Current
- Enhanced client satisfaction by delivering innovative and functional interior design solutions.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Developed comprehensive design concepts through sketches, renderings, and 3D models.
- Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
Substitute Teacher Assistant
Worwic Community College (Jordan Center)
Salisbury, MD
03.2024 - 06.2024
- Assisted lead teacher in designing and executing dynamic lessons, increasing overall classroom engagement.
- Supported special education students through differentiated instruction techniques, enhancing their overall educational experience.
- Enhanced children's social skills by organizing group activities and fostering positive interactions.
- Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Supervised students on field trips for safety and proper behavior in public settings.
Customer Service Representative
Cellphone Depot
Salisbury, MD
03.2020 - 08.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
English Teacher Volunteer
The Turkish Red Crescent (Kizilay)
Istanbul, Istanbul
07.2017 - 11.2018
- Created lesson plans, handouts, and other materials for teaching English grammar, reading comprehension, and creative writing skills.
- Developed and implemented English curriculum to meet the needs of students.
- Adapted teaching methods based on each student's unique needs and abilities.
- Developed case plans with families to ensure that all safety needs are met on an ongoing basis.
- Provided education and resources to families regarding parenting skills and available community supports.
Private English Tutor
Tutor
Latakia/ Syria
05.2016 - 08.2017
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.
Customer Service Representative
Damascus International Airport
Damascus, Syria
07.2015 - 05.2016
- Streamlined call center processes for improved efficiency and reduced wait times.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by providing timely and accurate flight information.
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
Education
Bachelor of Arts -
Tishreen University
06.2016
Skills
- Adaptive Learning
- Physical education instruction
- Special Education
- Literacy development
- Group Instruction
- Critical Thinking
- Cultural Sensitivity
- ESL- English as a Second Language
- Teaching strategies
- Student motivation
- Feedback delivery
Timeline
Instructional Teacher Assistant
Wicomico County Public Schools
10.2024 - Current
Substitute Teacher Assistant
Worwic Community College (Jordan Center)
03.2024 - 06.2024
Interior Designer
Cabinet And Design Gallery
04.2023 - Current
Customer Service Representative
Cellphone Depot
03.2020 - 08.2021
English Teacher Volunteer
The Turkish Red Crescent (Kizilay)
07.2017 - 11.2018
Private English Tutor
Tutor
05.2016 - 08.2017
Customer Service Representative
Damascus International Airport
07.2015 - 05.2016
Bachelor of Arts -
Tishreen University
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